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Technical Program Manager (Post-Sales)

Nebius· Customer Experience
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Hybrid (East Coast United States)$179.5k - $224.3kFull-timePosted 1mo ago

About the role

Technical Program Manager to coordinate technical execution within Nebius Post-Sales in the United States, ensuring production readiness, clear execution plans, and healthy customer engagement as customers move from Pre-Sales to Post-Sales.

Responsibilities

  • Coordinate technical execution across US Post-Sales customers, maintaining clear plans, dependencies, risks, ownership, and status.
  • Own and improve the Pre-Sales to Post-Sales transition, including customer architecture, technical requirements, dependencies, documentation, and ownership handover.
  • Partner with architects and engineers to translate production requirements into execution plans and identify technical gaps or dependencies.
  • Proactively identify weaknesses in Post-Sales processes and design, implement, and measure practical improvements.
  • Build and maintain reporting on customer health, core technical issues, risks, blockers, team capacity, and Post-Sales initiatives.
  • Own and continuously improve Jira boards, workflows, automation, dashboards, and reporting used for Post-Sales execution.
  • Create and maintain processes, procedures, playbooks, templates, and technical and operational documentation

Qualifications

  • 5+ years of experience in technical program management, technical project management, technical delivery, or a related role.
  • Strong understanding of cloud infrastructure, including compute, storage, networking, and production cloud environments.
  • Strong technical fluency and the ability to understand customer architectures, system dependencies, technical constraints, and operational risks.
  • Experience coordinating technically complex initiatives across Engineering, Product, architects, and other technical teams.
  • Ability to translate technical requirements into structured execution plans and identify missing dependencies or readiness criteria.
  • Ability to read, understand, and write technical documentation related to cloud infrastructure and customer environments.
  • Advanced hands-on Jira experience, including boards, workflows, automation, dashboards, and reporting.
  • Proven experience proactively identifying, designing, and implementing process improvements.
  • Experience creating and maintaining processes, procedures, playbooks, templates, and operational documentation.
  • Knowledge of change management practices and techniques.
  • Fluent English.

Skills

Required:Technical program managementCloud infrastructure knowledgeJira and agile tooling

Benefits

  • Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
  • 401(k) plan: Up to 4% company match with immediate vesting.
  • Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
  • Remote work reimbursement: Up to $85/month for mobile and internet.
  • Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
Last updated Sep 9, 2026. Interested? Apply on the company site.
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