Director, Program Management - DC GPU
Hybrid (Austin, TX), Hybrid (Santa Clara, CA)$204.2k - $306.4kFull-timePosted 1mo ago
About the role
Director-level, individual contributor role leading AMD's most strategic hyperscale and cloud customer engagements within the Data Center GPU organization, owning cross-functional program management from platform development through deployment and operational excellence for datacenter GPU solutions.
Responsibilities
- Serve as the executive program lead for AMD's largest and most strategic hyperscale, CSP, and AI infrastructure customer engagements.
- Own end-to-end customer success for complex datacenter GPU deployments, from platform definition and development through cluster bring-up, performance optimization, production deployment, and operational maturity.
- Build trusted relationships with senior customer stakeholders, serving as the primary escalation and coordination point for business-critical deployment initiatives.
- Drive alignment across AMD Engineering, Product Management, Business Development, Sales, Operations, and Support organizations to ensure timely execution against customer commitments.
- Lead cross-functional planning, issue management, risk mitigation, executive reviews, and deployment readiness activities for large-scale customer programs.
- Define and track key customer success metrics, including deployment velocity, production readiness, utilization, uptime, performance, issue resolution effectiveness, and customer satisfaction.
- Coordinate technical engagements supporting platform development, proof-of-concept activities, validation, performance tuning, software integration, cluster scaling, and production ramp.
- Serve as the voice of the customer within AMD, influencing hardware, firmware, software, ROCm ecosystem, and platform roadmaps based on deployment experience and emerging customer requirements.
- Lead executive-level incident response activities and drive resolution of complex technical and operational issues impacting customer deployments.
- Develop deployment best practices, governance frameworks, operational playbooks, and reporting mechanisms that improve execution consistency and accelerate time-to-value.
- Represent AMD in executive customer reviews, strategic planning sessions, industry forums, and key customer engagement activities.
Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
- Advanced degree preferred.
Skills
Required:Executive program managementGPU-based computing environmentsDeployment from proof-of-concept to production
Benefits
- Benefits offered are described: AMD benefits at a glance (link provided in posting).
Last updated Oct 15, 2026. Interested? Apply on the company site.
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