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Apple Pay Business Operations Specialist - Japan & S.Korea, 12 months contract

Apple· Wallet, Payments, and Commerce
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Hybrid (Minato, Tokyo, Japan)contractPosted 1mo ago

About the role

Role based in Tokyo focusing on the execution of operational tasks across Apple Pay and Apple Wallet services in Japan and Korea, including transit, in-store and online payments, identity programs, and more. Performs launch readiness, testing coordination, billing processing, reporting, data accuracy, stakeholder collaboration, and process optimization to support Apple’s payments ecosystem.

Responsibilities

  • Support execution of Apple Pay business operations in Japan and Korea, including launch readiness support, testing coordination, billing processing, and reporting
  • Track and maintain key performance metrics and business trends; prepare regular and ad-hoc reports to support team decision-making
  • Monitor and maintain data accuracy across operational systems and internal tools
  • Collaborate with internal and external stakeholders to support partner onboarding and resolve day-to-day operational issues in a timely manner
  • Build and maintain tools and processes that improve efficiency of day-to-day operations
  • Prepare materials and data inputs for internal and external business meetings and periodic business reviews
  • Identify and escalate operational risks or anomalies to the appropriate team members

Qualifications

  • BA/BS degree or equivalent qualification in a relevant field
  • Fluent oral and written communication and presentation skills in both Japanese and English
  • 3+ years of professional experience in operations, financial services, or a related field
  • Strong attention to detail and a structured, methodical approach to task management
  • Proficiency in data processing and workflow automation
  • Solid interpersonal skills; able to collaborate effectively with internal teams and external partners
  • Ability to manage multiple tasks and priorities with guidance from the team

Skills

Required:Japanese language proficiencyEnglish language proficiencyData processingstakeholder collaboration
Nice to have:SQL / data tools familiarity
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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