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Event Operation Manager

Apple· Marketing
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Hybrid (Shanghai)Full-timePosted 1mo ago

About the role

Apple is seeking an Event Operations Manager in Greater China with deep expertise in operational excellence and experiential production to bring dedicated brand spaces and regional activations to life. The role focuses on managing daily operations, venue logistics, technical production, event coordination, and space readiness for executive visits, media briefings, creator workshops, new product introductions, and regional activations, delivering end-to-end operational support across cross-functional teams and external partners.

Responsibilities

  • Venue & Daily Operations: Manage the day-to-day operations and facilities readiness for dedicated brand spaces and experiential event environments. Coordinate operational schedules, room bookings, asset inventory, and logistics to support ongoing programming and tier-one events.
  • High-Touch Event Execution & Support: Partner closely with Worldwide and regional team to provide hands-on operational support during events. Assist in delivering premium, high-touch experiences, focusing on guest journey flow, hospitality details, and smooth run-of-show execution.
  • On-Site Coordination & Staging: Oversee on-the-ground setup, spatial arrangements, AV/lighting testing, and teardowns in collaboration with production agencies, ensuring all elements strictly align with Apple’s design and brand standards.
  • Localized Operational Support: Implement practical, context-aware operational workflows tailored to local venue specifications, proactively addressing logistical constraints and troubleshooting issues on-site.
  • External Partner & Site Coordination: Coordinate closely with site management, local authorities, and external operating partners. Align on venue regulations, security access, loading logistics, and operational compliance across all event phases.
  • Venue Readiness & Maintenance: Maintain the ongoing operational standard and technical equipment readiness of event spaces between activations, ensuring spaces are always showcase-ready.

Qualifications

  • 6+ years of relevant experience in event operations, on-site production, or venue coordination within the Greater China market, either in-house with a global brand or at a premier experiential agency.
  • Hands-on experience supporting and executing high-touch, bespoke brand events, media engagements, or executive visits with a high standard of detail and hospitality.
  • Demonstrated on-site operational capabilities - comfortable being on the ground to coordinate logistics, support live run-of-shows, and resolve day-to-day issues.
  • In-depth knowledge of local event logistics, local fabrication standards, local permitting, and working with building management/landlords in Shanghai and key regional markets.
  • Fluent in Mandarin Chinese and English.
  • Experience maintaining positive working relationships with local property management, landlords, and facility teams.
  • Solid technical understanding of event production basics (audio, video, lighting, staging, and spatial layouts).
  • Proactive team player with a strong roll-up-your-sleeves attitude, adaptable to fast-paced schedules and changing priorities.
  • Strong organizational and communication skills, able to multi-task and keep projects on schedule.
  • High aesthetic appreciation and attention to detail.
  • Bachelor or above degree in Marketing, Communications, Hotel Management, or a related fields.

Skills

Required:Event operationsOn-site productionStakeholder management

Benefits

  • Apple is an equal opportunity employer committed to inclusion and diversity.
  • Accessibility support for applicants, with accommodation available.
Last updated Sep 11, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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