Technical Program Manager, Apple Wallet, Payments and Commerce (SEA)
About the role
Technical Project Manager for Apple Wallet, responsible for development and integration of new card issuers, transit operators, loyalty programs, mobile tickets, access and identity partners for the Apple Pay platform. Cross-functional role coordinating with Business Development, Apple Pay Engineering, Operations, Product Marketing, payment networks, processors, integrators, and vendors to define and deliver Wallet solutions.
Responsibilities
- Help formulate and coordinate requirements and onboarding plans including identifying scope, solution definition for physical terminals or in-app payment architecture, testing plans and post launch operational processes
- Support existing partners with issue identification and resolution
- Understand Apple and industry standards and technology to identify and drive Wallet adoption through solving customer problems
- Handle communication or progress/status within core team and external partner engagement teams; raise issues as needed
- Work closely with Product/Engineering, payment networks, processors, integrators to resolve issues that arise during solution definition or implementation
- Participate in external meetings to understand and evaluate partner capabilities and risks; ensure risks are identified and mitigated
- Prioritise multiple partner interactions from initiation to completion while providing consistent updates and communication to senior management
Qualifications
- Minimum 5 years of relevant experience
- Product/technical expertise with ability to support external partners with successful project and partner management experience
- Strong product background in payments over and above excellent project delivery/execution experience
- Direct experience or knowledge of API technologies and delivery of products or services based on APIs
- Ability to context switch to deliver multiple projects working with partners across multiple industries
- Strong organisational and project management skills
- Direct experience working with external partners on cross channel initiatives and new technologies
- Understanding of network tokenisation standards, NFC and EMV contactless, 3-D Secure rails and mobile applications
- Experience in payment processing, mobile payments, electronic commerce, NFC ecosystem and applications
Skills
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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