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Senior Manager, Media Services, Apple Services Engineering

Apple· Apple Services Engineering
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Cupertino, CA, Seattle, WA$248k - $372.7kFull-timePosted 1mo ago

About the role

Seeking a senior quality leadership role to define and drive cross-organizational quality strategy for Commerce & Growth within Apple Services Engineering. Lead efforts to improve quality through processes, systems, and automation, with AI integration across the Quality lifecycle. Manage large, distributed teams and collaborate with Engineering and Product partners to align on strategic quality initiatives.

Responsibilities

  • Define and drive cross-organizational quality strategy and execution
  • Collaborate with Engineering and Product partners to align on strategic efforts and incorporate them in the overall product lifecycle
  • Define, instrument, and implement metrics to measure success of the strategic efforts
  • Integrate AI as a core competency into Quality lifecycle and tooling (e.g., test case generation, anomaly detection, coverage analysis)
  • Communicate progress effectively across the organization, to all levels of leadership.

Qualifications

  • 10+ years experience in the quality engineering space.
  • Experience leading large technical organizations through change.
  • Expert in the practice of QA/QE and track record of improving quality through processes, systems, and automation.
  • Strong technical leadership and keen architecture sense.
  • Capacity to engage in deep technical detail yet move fluidly into big-picture thinking.
  • Honed practice of developing technical leaders, setting clear strategy, direction and goals
  • Experience working with distributed teams across cultures, geography, and timezones.
  • High value for teamwork, collaboration, and driving cross-functional alignment. Fluent in influencing without control.
  • Strong practice of stakeholder management.
  • Ability to drive clarity in the midst of ambiguity.
  • Superb communication skills: ability to convey complicated concepts concisely and tailor messaging to different audiences.
  • Bachelor’s degree in a quantitative field, such as computer science, engineering, or mathematics.

Skills

Required:Quality strategyQuality metricsAI in qualityStakeholder managementLeadership and people development

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Education reimbursement for career-related study including tuition
  • Potential discretionary bonuses or commission payments
  • Relocation assistance may be available
  • Employee stock programs including discretionary RSUs and Employee Stock Purchase Plan
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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