Software Engineer - New Grad
About the role
New Grad Software Engineer role focused on shipping customer-facing AI-powered products, working directly with customers, and iterating quickly within Scale’s Global Public Sector team to address critical challenges through AI, data generation, and advisory services.
Responsibilities
- Own meaningful, customer-facing work from day one — shipping products, talking directly to the customers who use them, and iterating fast
- Build reinforcement learning and post-training data pipelines that power frontier model development
- Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers
- Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy
- Ship tools that accelerate the growth of new qualified contributors on Scale's platform
- Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted
- Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale
- Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy
- Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ contributors completing billions of complex tasks
- Develop new AI infrastructure products to visualize, query, and explore Scale data
- Build a customer service RAG application that handles thousands of questions a day
- Integrate a cutting-edge ML model that predicts churn into a customer's retention system
Qualifications
- A graduation date in Fall 2026 or Spring 2027 with a Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics)
- Product engineering experience such as building web apps full-stack, integrating with relevant APIs and services, talking to customers, figuring out 'what' to build and then iterating
- Previous Product/Software Engineering internship experience
- Track record of shipping high-quality products and features at scale
- Experience building systems that process large volumes of data
- Experience with Python, Typescript, React, and/or MongoDB
Skills
Benefits
- Not specified in the description
About Scale AI
Data-centric infrastructure to accelerate the development of AI
Scale accelerates the development of AI within organizations of any size to deliver critical business insights and operational efficiency. Its data-centric infrastructure platform leverages RLHF (Reinforced Learning with Human Feedback) to help organizations build the strongest AI models that supercharge their business, with customers across industries including Meta, Microsoft, U.S. Army, DoD’s Defense Innovation Unit, Open AI, General Motors, Toyota Research Institute, Brex, Instacart and Flexport.
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