Strategic Account Manager
Chicago, IL$140k - $170k + bonusFull-timePosted 1mo ago
About the role
Account Manager role focused on expanding and renewing revenue within existing AviaryAI client base, primarily within credit unions and community banks, reporting to the CEO and collaborating with Client Success and Deployment teams.
Responsibilities
- Own expansion and renewal revenue across the client base.
- Know every account cold: live use cases, performance, sponsor, budget cycle, and board priorities.
- Turn results into the next proposal by leveraging live performance data to justify further expansion.
- Run the commercial relationship: renewals, pricing conversations, contract amendments, and expansion paperwork.
- Partner with Client Success and Deployment to coordinate quarterly reviews and ensure client needs are met.
- Turn happy clients into a flywheel through references, case studies, and introductions.
- Feed product and sales with client requests and objections to shape future offerings.
Qualifications
- 5+ years of experience in sales or account management (as indicated by role level).
Skills
Required:Account expansionRenewal negotiations
Benefits
- Equity for full time employees.
- Medical, dental, and vision coverage
- 401(k)
- In office meal stipend
- Unlimited PTO
- Parental leave
Last updated Sep 16, 2026. Interested? Apply on the company site.

About AviaryAI
Outbound AI voice agents for the financial services industry
AviaryAI is the industry's first outbound AI service team for banks, credit unions, and insurance companies. In a landscape where only 18% of financial service providers make proactive outbound calls and rely heavily on emails, AviaryAI offers a groundbreaking solution. Powered by a private LLM, our suite of products helps institutions leverage Generative AI while adhering to stringent regulatory and compliance standards.
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