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VP, Strategic Operations (UK & EU)

Hims & Hers· OPERATIONS
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London, England£170k - £190kFull-timePosted 1mo ago

About the role

Senior leadership role leading Strategic Operations across the UK and Europe to drive growth initiatives, new markets, categories, partnerships, and regulatory-enabled launches from idea to execution.

Responsibilities

  • Lead the Strategic Operations function across the UK and Europe, building the operational capabilities required to support new markets, categories, partnerships, and other growth initiatives.
  • Take new operational capabilities from feasibility through design, build, launch, and stabilization.
  • Develop launch and operational strategies based on business growth priorities, and translate them into executable operating plans across pharmacy, fulfillment, diagnostics, manufacturing, supply chain, and other operational capabilities.
  • Determine where we can leverage Hims & Hers' global operating model and where local regulations, infrastructure, partners, or customer needs require a different approach.
  • Partner with International leadership to assess the operational feasibility, complexity, investment, and sequencing of new growth opportunities.
  • Lead cross-functional execution across Operations, Product, Technology, Legal, Regulatory, Quality, Clinical, and other teams, driving decisions and creating clear ownership along the way.
  • Own the operational relationships with strategic third-party pharmacies, labs, providers, and other partners across the UK and Europe.
  • Evaluate build, buy, and partner decisions and stand up the right operating solutions for each opportunity.
  • Transition mature, owned operations to the appropriate functional or in-market operator once they are stable, while retaining ownership of strategic third-party operating partnerships.
  • Build repeatable approaches that allow us to launch and scale new markets, capabilities, and partnerships faster over time.
  • Build and lead a high-performing Strategic Operations team as our business across the UK and Europe continues to grow.

Qualifications

  • 15+ years of experience in operations, strategy, international expansion, or another complex operating environment, including significant leadership experience.
  • Experience in a regulated operating environment. Pharmacy, healthcare, digital health, or diagnostics is strongly preferred.
  • A track record of building something new from the ground up, whether that's a market, category, facility, partnership, product, or operational capability.
  • Experience operating across the UK and/or Europe and navigating differences in regulation, infrastructure, partners, and ways of working across markets.
  • Strong business and operational judgment, with the ability to understand complex problems, identify the decisions that matter, and bring a clear point of view.
  • The ability to move between strategy and execution, from designing an operating model to getting into the details required to make it work.
  • Strong cross-functional leadership skills and a track record of driving outcomes across teams you don't directly manage.
  • Experience building and managing complex external partnerships.
  • A track record of creating structure in ambiguous, fast-moving environments without adding unnecessary bureaucracy.
  • Experience building and leading high-performing teams.
  • German, French, and/or Spanish language skills are a plus.
  • Ability to travel up to 30%, including across the UK, Europe, and the United States.

Skills

Required:Strategic Operations leadershipRegulatory navigation (UK/Europe)

Benefits

  • Total Rewards package that may include an equity grant
  • Comprehensive benefits mentioned in the description (explicit examples not listed)
Last updated Sep 16, 2026. Interested? Apply on the company site.

About Hims & Hers

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