Forward Deployed Engineer - Strategic Account
Hybrid (New York City, NY)$150k - $240k + equityFull-timePosted 1mo ago
About the role
Senior, high-autonomy role embedding with a strategic customer to deploy and operationalize Metal's AI-enabled investment workflows end-to-end, from scoping to production, with direct customer impact and product feedback.
Responsibilities
- Own deployment end to end. Take customer priorities from first scoping session through live, reliable production, including human-in-the-loop steps.
- Build on the platform. Configure and ship high-impact workflows on Metal: CIM and teaser intake, deal scoring, LinkedIn account mapping, portfolio-company reporting, and pipeline views tailored to the firm.
- Integrate the customer's stack. Connect CRMs (Salesforce, DealCloud), document systems (SharePoint), and data sources so the platform reflects how the firm really works.
- Debug and operate. Diagnose data-model, integration, and workflow issues quickly, and keep deployed systems running as the firm's needs evolve.
- Earn trust at the top. Partner directly with the firm's internal AI, automation, deal, and operations leaders, and act as their trusted technical advisor.
- Feed the product. Turn first-hand field insight into clear product direction, influencing Metal's roadmap and turning what works into repeatable deployment frameworks.
Qualifications
- You ship production software. 3 to 5+ years building and operating real systems end to end, from commit to live operation. Comfortable full-stack and unafraid of messy integrations.
- You build with AI, you don't just follow it. Hands-on experience shipping LLM-powered systems (agents, retrieval, evals), and fluency in a toolkit that changes every month.
- You do your best work close to the customer. You can earn executive trust, run a room, and stay hands-on from the first scoping call through go-live.
- Entrepreneurial mindset. You thrive in ambiguity, take initiative, and want to write the playbook others will follow.
- Bonus: depth in private equity, private credit, or financial services, where much of our current work lives.
Skills
Required:Production software engineeringAI / LLM-powered systems
Benefits
- Health benefits: comprehensive medical, dental, and vision coverage.
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Metal
Institutional Intelligence for Private Equity
Metal is an AI application built for fund deal teams and managers. We accelerate a funds deal flow by reducing the effort needed to collect and parse data, perform diligence, and capture key findings.