Founding Deployment Strategist
Hybrid (San Francisco, CA)$140k - $170kFull-timePosted 1mo ago
About the role
Kaizen is hiring its first Deployment Strategist to help healthcare providers drive ROI with AI by identifying high-value automation opportunities, translating customer workflows into Kaizen deployments, and building the deployment function from the ground up.
Responsibilities
- Find the highest-value opportunities. Map customer operations, identify bottlenecks that delay care or leave revenue uncollected, and build a deployment roadmap tied to measurable business outcomes.
- Teach Kaizen how the customer works. Turn customer processes into live workflows, from processing referral faxes and checking benefits to submitting authorizations and completing provider enrollment applications. Help customers give feedback directly so Kaizen keeps improving.
- Get deep into the details. Learn the payer-specific requirements, system quirks, and exceptions that determine whether a workflow succeeds. Trace failures, close gaps, and make sure the automation works in the conditions customers actually face.
- Own customer results. Establish a baseline, agree on success metrics, and track improvements in processing time, staff capacity, and revenue. Use the results to guide expansion.
- Lead the relationship. Earn trust with executives and frontline teams, communicate tradeoffs clearly, and keep deployments moving when priorities or requirements change.
- Build the function. Establish our deployment practices, turn successful approaches into repeatable playbooks, and help hire and mentor future Deployment Strategists.
- Influence the product. Work closely with the founders and Engineering to solve recurring problems and translate customer needs into product improvements.
Qualifications
- 2+ years bringing software into the real world. You’ve worked in solutions engineering, technical product management, integrations, software consulting, or AI deployment. You’ve translated business needs into working systems and stayed involved through launch.
- Business judgment and executive communication. You can work with healthcare leaders to identify opportunities to grow revenue, quantify the opportunity, and present a clear case to decision-makers.
- Hands-on AI experience. You’ve built or deployed solutions using LLMs, generative AI, or machine learning. You can explain how they work, evaluate performance, and troubleshoot to reliability.
- Ownership and follow-through. You take responsibility for outcomes, maintain high standards, and drive actions forward.
- Experience deploying AI within a consulting firm or with healthcare organizations is especially relevant. Healthcare experience isn’t required; curiosity about how care gets delivered is.
Skills
Required:2+ years experience bringing software into the real worldExecutive communication
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Kaizen
Integrate instantly with any website.
Kaizen leverages browser agents to enable instant integration into websites without APIs. Leading AI companies use Kaizen to read and write data from legacy portals in logistics, healthcare, and financial services.