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Assistant Director – IDD Programs

Hope Services· Administration Team – IDD Programs
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Santa Cruz, CA$105kFull-timePosted 1mo ago

About the role

Assistant Director overseeing operational oversight of programs and services for program participants, ensuring quality service delivery, regulatory compliance, program development, staff leadership, and day-to-day operations.

Responsibilities

  • Provide daily oversight of services and operations, ensuring timely, high-quality support for clients.
  • Develop and monitor systems for communication, scheduling, and service coordination.
  • Ensure all services comply with applicable regulations, funding requirements, and agency policies.
  • Participate in agency-wide planning efforts, including departmental budgeting, policy development, and goal implementation.
  • Ensure programs are adequately staffed through recruitment, hiring, scheduling, and orientation of direct service staff.
  • Supervise and train supervisory staff, promoting a culture of continuous improvement, accountability, and person-centered care.
  • Provide leadership during periods of transition, stepping into the Director’s role as assigned.
  • Oversee the accuracy and timeliness of billing, payroll, documentation, training records, and reports.
  • Ensure compliance with Federal and State standards, client rights, safety, and health regulations.
  • Serve as a mandated reporter and lead investigations as necessary.
  • Represent the agency in external meetings and events, cultivating partnerships and promoting services.
  • Support efforts in service expansion, strategic partnerships, and funding alignment.
  • Assist with preparing and managing program budgets.
  • Ensure accurate record-keeping and reporting in alignment with internal and external requirements.
  • Lead or contribute to special projects as assigned by the Director.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree in Social Services, Psychology, Rehabilitation, Public Administration, or a related field.
  • Minimum 5 years of experience working with individuals with developmental disabilities or related populations.
  • 2+ years of progressive management or supervisory experience.
  • Or an approved combination of education and work experience.

Skills

Required:IDD services and person-centered planningsupervising and mentoring diverse teamsprioritization and adaptabilitybudgeting, compliance tracking, and billing processescommunication skillsMicrosoft Office Suite and electronic documentation tools
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Hope Services

Developmental Disabilities Programs San Jose Bay Area | Hope Services

Hope Services provides assistance to individuals with developmental disabilities and their families through donation supported programs and advocacy.

Developmental DisabilitiesAdvocacyDonation supportCommunity Services
Company profileWebsite

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