← All roles

Front Office Medical Receptionist

Nira Medical· Clinical
Apply on company site
Clearwater, Florida$19 - $22Full-timePosted 1mo ago

About the role

The Receptionist serves as the first point of contact for patients, delivering a professional, welcoming, and efficient patient experience. Responsible for front desk operations, patient check-in/check-out, scheduling, phone/portal communication, and insurance verification in a on-site Clearwater, FL clinic.

Responsibilities

  • Check patients in upon arrival by verifying and scanning required identification and insurance cards.
  • Ensure completion of all required new patient and follow-up forms.
  • Collect time-of-service payments, including copays and self-pay balances, in accordance with clinic policy.
  • Check patients out following provider instructions documented in EMR tickler notifications, including printing and providing patient education materials, printing laboratory, imaging, and referral orders, scheduling follow-up appointments, and completing infusion drug start forms via DocuSign on clinic iPads.
  • Schedule new patient appointments for both faxed referrals received through the EMR and self-referred patients.
  • Contact patients to collect required demographic, insurance, and referral information and enter data accurately into the medical record.
  • Select appropriate appointment types, dates, and times based on clinic guidelines.
  • Verify that patient insurance is accepted and communicate coverage information clearly to patients.
  • Request PCP referrals and HMO authorizations when required.
  • Enter and track new patient referrals in the clinic’s referral tracking spreadsheet.
  • Request additional HMO authorizations for established patients as needed.
  • Answer incoming patient phone calls related to administrative and scheduling questions in a courteous and professional manner.
  • Manage patient voicemails and route messages appropriately.
  • Monitor and manage the front desk inbox and personal inbox within the EMR.
  • Respond to patient portal messages and complete assigned administrative tasks from the office team and central support teams in a timely manner.
  • Verify patient insurance eligibility and benefits prior to scheduled appointments.
  • Contact patients and/or insurance companies as needed to resolve coverage questions.
  • Utilize payer portals such as Availity and individual insurance websites to confirm eligibility and authorization requirements.
  • Perform additional duties as assigned to support front desk operations, clinic efficiency, and patient satisfaction.

Qualifications

  • Experience in front desk operations and medical reception preferred
  • Strong communication and organizational skills
  • Ability to verify insurance information and manage scheduling and EMR documentation

Skills

Required:Patient check-in/check-outSchedulingInsurance verificationCommunicationEMR proficiency
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Nira Medical

Building the future of neurological care

Making life-changing neurological treatment accessible to patients by empowering neurologists to provide world-class care.

neurological carephysician practiceneurologyclinical practiceneuroscience
Company profileWebsite

More open roles at Nira Medical