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Server Platform Debug Engineer (RAS Focus)

AMD· Engineering
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Nangang, TaiwanFull-timePosted 1mo ago

About the role

Role focused on leading complex server platform investigations with strong Reliability, Availability, and Serviceability (RAS) expertise. Responsible for end-to-end debugging across BIOS/firmware, silicon, OS, drivers, BMC, and hardware to identify root causes and deliver robust solutions for AMD’s next-generation server platforms.

Responsibilities

  • Own complex customer and internal server platform issues from initial report through verified closure, serving as the technical lead for the overall investigation.
  • Lead cross-functional debug meetings, establish clear problem statements, align teams on investigation priorities, and maintain an actionable debug plan.
  • Identify missing data, incomplete analysis, validation gaps, unclear ownership, and unexecuted actions that could delay root-cause identification or issue closure.
  • Assign and track action items, follow up on deliverables, escalate blockers and technical risks, and ensure required workstreams are completed on schedule.
  • Apply BIOS/UEFI and firmware knowledge as part of broader platform investigations, with particular focus on RAS features, error-handling flows, containment, reporting, and recovery behavior.
  • Perform platform-level debugging across processor, memory, PCIe, CXL, interconnect, BMC, operating system, driver, and platform-management domains rather than limiting analysis to firmware.
  • Analyze complex hardware, firmware, and software failures using BIOS logs, POST codes, register data, CPER and event records, traces, crash data, schematics, and platform debug tools.
  • Drive structured root-cause analysis by defining reproduction conditions, forming technical hypotheses, designing experiments, isolating failing components, and validating conclusions with evidence.
  • Design and execute error-injection and fault-validation strategies for correctable, uncorrectable, fatal, and recoverable error scenarios.
  • Validate firmware, operating-system, and management reporting paths, including in-band and out-of-band error reporting, event logging, telemetry, containment, and recovery behavior.
  • Work with IBV code bases and customer BIOS implementations to integrate fixes, verify workarounds, perform regression testing, and ensure solution readiness.
  • Collaborate with silicon, AGESA/firmware, BMC, OS, driver, validation, tools, hardware, and customer teams to resolve cross-component issues.
  • Support customer platform bring-up, feature enablement, technical workshops, and critical escalations, including on-site support when required.
  • Provide concise technical status updates that clearly communicate issue impact, current findings, open questions, ownership, next actions, risks, and closure criteria.
  • Create technical specifications, debug guides, validation procedures, training materials, and reusable knowledge to improve team and customer capabilities.
  • Contribute to automation that improves log collection, error analysis, test execution, result tracking, action-item management, and issue triage.

Qualifications

  • Professional experience in server platform debug, BIOS, UEFI, embedded firmware, platform firmware, or low-level system software development and validation.
  • Strong platform-level debugging capability, with experience analyzing interactions among hardware, firmware, operating systems, drivers, management controllers, and validation environments.
  • Strong C programming skills and experience with firmware development, code review, source control, and defect tracking.
  • Solid understanding of x86 server architecture, multiprocessor systems, memory architecture, PCIe, ACPI, power management, and system management.
  • Proven ability to lead complex technical investigations across multiple teams, define ownership and next actions, and drive issues to closure.
  • Strong analytical and structured problem-solving skills, including issue reproduction, data collection, isolation, root-cause analysis, corrective action, and validation.
  • Excellent meeting facilitation, stakeholder coordination, action-item tracking, and written and spoken English communication skills.

Skills

Required:RAS (Reliability, Availability, and Serviceability)BIOS/UEFI debuggingCross-domain debuggingRoot-cause analysis

Benefits

  • Benefits offered are described: AMD benefits at a glance.
Last updated Oct 8, 2026. Interested? Apply on the company site.
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