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Information Technology Intern, Service Delivery (Summer 2027)

Impulse· Internship
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Redondo BeachInternPosted 1mo ago

About the role

Hands-on IT internship supporting day-to-day IT operations, end-user support, hardware deployment, and network/troubleshooting under guidance from the IT Service Delivery team.

Responsibilities

  • Assist in the deployment, configuration, and maintenance of end-user systems including laptops, desktops, peripherals, and mobile devices.
  • Support onboarding and offboarding processes by preparing, imaging, and configuring hardware for new and departing employees.
  • Participate in network troubleshooting, including testing connectivity, validating VLAN assignments, and assisting with switch and access point deployments under supervision.
  • Help document and improve IT operational processes, runbooks, and troubleshooting guides.
  • Provide technical support to end users, including hardware and software issue resolution, account access, and peripheral setup.
  • Assist with low-voltage tasks such as patching cables, labeling ports, and organizing network infrastructure.
  • Support the Service Delivery team in scheduled maintenance, equipment inventory, and asset lifecycle management.
  • Participate in special projects, such as system upgrades, process automation, or hardware refresh initiatives, with mentorship from full-time team members.]
  • minimum_qualifications:["Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.","Strong interest in IT operations, service delivery, and infrastructure support.","Basic understanding of networking concepts (IP addressing, VLANs, DHCP, DNS) and operating systems (Windows, macOS).","Excellent troubleshooting and problem-solving skills with a willingness to learn in a hands-on environment.","Strong communication skills and ability to work collaboratively in a team setting.","Must be detail-oriented, organized, and able to follow processes and procedures accurately."] ,
  • preferred_skills_and_experience':["Experience with ticketing systems or service desk platforms.","Familiarity with endpoint management tools (Intune, JAMF, etc.).","Exposure to scripting or automation tools is a plus.

Skills

Required:Information Technology fundamentalsNetworking conceptsHardware deployment and imagingEnd-user support
Last updated Sep 17, 2026. Interested? Apply on the company site.

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