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Field Solutions Engineer (5774)

Shield AI· Growth Division – Sales Solutions Engineering
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Hybrid (London)Full Time EmployeePosted 1mo ago

About the role

Field Solutions Engineer for Hivemind based in London, focusing on technical sales, customer engagements, demonstrations, and capture activities across the EURAF region to support autonomy solutions for unmanned systems.

Responsibilities

  • Serve as a customer-facing technical expert for Hivemind autonomy solutions across the EURAF region.
  • Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
  • Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
  • Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
  • Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
  • Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
  • Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
  • Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
  • Maintain strong product truth by ensuring customer-facing materials and discussions reflect current capabilities, constraints, and roadmap timing.
  • Monitor developments in autonomy, AI, unmanned systems, defense technology, and EURAF defense priorities to inform conversations and feedback.
  • Build trusted relationships with customer technical stakeholders, regional partners, and internal cross-functional partners.
  • Operate independently across complex international customer engagements while keeping internal stakeholders aligned and informed.
  • Support regional engagement strategies by tailoring technical messaging, demos, and solution concepts to EURAF missions and partnerships.

Qualifications

  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical roles.
  • Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or defense technology.
  • Experience supporting customer-facing technical engagements (demos, technical briefings, proposals, integration discussions, technical interchange meetings, workshops).
  • Experience supporting international defense, security, aerospace, government, or advanced technology customers.
  • Ability to translate customer mission needs into technically feasible solution concepts, demos, and product feedback.
  • Strong written and verbal communication skills across technical, operational, commercial, and leadership audiences.
  • Ability to work cross-functionally with BD, Product, Engineering, Customer Engagement, and Programs.
  • Strong judgment in representing product capabilities, limitations, and roadmap dependencies.
  • Demonstrated ability to build trust through technical credibility, responsiveness, and clear communication.
  • Willingness and ability to travel internationally for engagements, demonstrations, exercises, and internal meetings.
  • Ability to work from or regularly support activities in London, United Kingdom.
  • Professional fluency in English.

Skills

Required:Solutions engineering and technical salesAutonomy and AI-enabled systemsCustomer engagements and demonstrations

Benefits

  • Comprehensive total rewards package aligned to country office location.
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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