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Field Solutions Engineer (5919)

Shield AI· Growth Division – Sales Solutions Engineering / International EOR
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Hybrid (Warsaw)International EORPosted 1mo ago

About the role

Shield AI seeks a Field Solutions Engineer based in Warsaw to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for unmanned systems, across the EURAF region with emphasis on Poland, Eastern Europe, NATO, and allied defense customers.

Responsibilities

  • Serve as a customer-facing technical expert for Hivemind autonomy solutions across the EURAF region, with emphasis on Poland, Eastern Europe, NATO, and allied defense customers.
  • Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
  • Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
  • Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
  • Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
  • Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
  • Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
  • Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
  • Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
  • Monitor relevant developments in autonomy, AI, unmanned systems, mission software, defense technology, and regional defense modernization priorities to inform customer conversations and product feedback.
  • Build trusted relationships with customer technical stakeholders, regional partners, and internal cross-functional partners.
  • Operate independently across complex international customer engagements while keeping internal stakeholders aligned and informed.
  • Support regional engagement strategies by tailoring technical messaging, demos, and solution concepts to Polish, Eastern European, NATO, and broader EURAF customer missions.

Qualifications

  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
  • Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
  • Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
  • Experience supporting international defense, security, aerospace, government, or advanced technology customers.
  • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, commercial, and leadership audiences.
  • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
  • Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
  • Demonstrated ability to build trust with customers and internal stakeholders through technical credibility, responsiveness, and clear communication.
  • Willingness and ability to travel internationally for customer engagements, demonstrations, exercises, and internal meetings.
  • Professional fluency in Polish and English

Skills

Required:Autonomy, AI-enabled systems, mission softwareCustomer facing technical engagementsInternational defense/customer engagement
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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