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Mission Assurance Lead (R5896)

Shield AI· Aircraft Operations Division – Customer Operations
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Dallas, TX$112k - $168kFull Time EmployeePosted 1mo ago

About the role

Independent, engineering‑informed oversight of maintenance, configuration, documentation, and field operations across Shield AI aircraft operations to ensure aircraft readiness, system integrity, and process conformance.

Responsibilities

  • Build and operate a Mission Assurance model for Shield AI Aircraft operations, covering maintenance procedures, documentation, configuration control, support equipment, and field execution
  • Define inspection strategy, audit cadence, evidence requirements, data standards, and reporting rhythms.
  • Conduct independent inspections of maintenance tasks, logbooks, technical data use, service bulletin compliance, configuration accuracy, release practices, tool/FOD control, ground handling, and field operations.
  • Verify maintenance quality, data integrity, critical‑step completion, serial/time‑tracked item accuracy, deferred discrepancy management, and in‑process inspection discipline.
  • Develop and execute standardized evaluation programs, including sampling plans, audits, acceptance criteria, and documented finding categories.
  • Maintain dashboards and indicators such as maintenance quality, data error rates, open findings, CAPA status, repeat discrepancies, tool/FOD events, and potential readiness blockers.
  • Partner with Maintenance, Field Operations, Engineering, and Airworthiness to standardize processes across locations while maintaining independent oversight.
  • Escalate safety‑of‑flight, compliance, or data integrity risks; recommend stop‑work, restrictions, additional inspections, or impounds when warranted.
  • Support investigations of mishaps, near misses, maintenance errors, and field failures, ensuring accurate reconstruction of maintenance, configuration, and operational timelines.
  • Will perform associated follow up inspections to ensure finding are sufficiently resolved
  • Maintain the evidence trail required for customer confidence, safety assurance, governance, and quality expectations in a scaling UAS operation.

Qualifications

  • 7+ years of experience in aviation maintenance, maintenance QA, maintenance control, field service leadership, or equivalent mission‑critical operational roles.
  • Demonstrated ability to build or mature maintenance QA or mission assurance programs.
  • Practical expertise with maintenance procedures, logbooks, MIS/work orders, discrepancies, configuration control, service bulletin compliance, tool/FOD control, and aircraft release discipline.
  • Hands‑on experience in operational environments (hangars, flightlines, test ranges, customer sites, or deployed locations).
  • Strong data discipline and ability to generate accurate, actionable reports and dashboards.
  • Working knowledge of audit practices, root‑cause methods, CAPA, and safety/quality systems.
  • High ownership and independence; able to ask difficult questions, build trust, and drive corrective actions without unnecessary bureaucracy.
  • Strong written and verbal communication skills.
  • Ability to travel and support non‑standard operational tempos.

Skills

Required:Aviation maintenance and QAMaintenance procedures and documentationData analysis and reportingAudit and root‑cause methodsCommunication and collaborationTravel readiness

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Temporary employee benefits package (applicable after 60 days of employment)
  • Salary compensation is influenced by a wide array of factors including skill set, level of experience, licenses and certifications, and location.
  • All offers contingent on a cleared background and possible reference check.
  • Military fellows and part-time employees are not eligible for benefits.
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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