Site Services Manager, Data Center Operations
Apple· Corporate Functions
Maiden, NCFull-timePosted 1mo ago
About the role
Data Center Site Services Manager leading a team of Data Center Technicians to install, service, repair, maintain, and decommission network, storage, and compute assets in Apple’s data centers. Partners with planning, facilities, and cross-functional teams to ensure environment uptime and ongoing capacity expansion.
Responsibilities
- Install, service, repair, support, maintenance, and decommissioning of network, storage, and compute assets in data centers.
- Partner with planning teams on installation forecasts and IT cabinet builds.
- Manage and report on space and power consumption.
- Interact with the local Data Center Facility Manager to ensure environment uptime.
- Collaborate with internal business groups and support teams (Operations Center and Engineering) on process improvements and monitoring/issue resolution.
- Keep services online while continuing to install capacity.
- Provide reporting on KPIs, define team goals for efficiency, manage assets, and lead a team of data center technicians.
Qualifications
- Experience managing or leading employees and/or a contingent workforce in a data center or equivalent environment.
- Experience working in an IT environment in areas of installation, delivery, or operations management.
- Experience working with servers, storage hardware, or network hardware.
- Bachelor's degree or equivalent experience encouraged.
- Understanding of data center power and cooling principles.
- Strategic problem solving with awareness of how data center functions intersect.
- Ability to inspire, coach, train, and develop personnel for extraordinary customer service and results.
- Ability to forge collaborative relationships with cross-functional teams and vendors.
- Strong written and verbal communication skills with ability to tailor messages to audience.
- Experience presenting technical information detailing specific projects or schedules.
Skills
Required:Data center operations managementFacility coordinationAsset managementStakeholder communication
Benefits
- [Not explicitly listed in the description]
Last updated Oct 23, 2026. Interested? Apply on the company site.
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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