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Apple Pay eCommerce Merchant Specialist - Rest of Continental - Italy/Spain

Apple· WPC (Wallet, Payments and Commerce)
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Hybrid (Cork, Ireland)Not specifiedPosted 1mo ago

About the role

Role within the Wallet, Payments and Commerce team focused on initiating and enabling Apple Pay acceptance with eCommerce merchants across Web and App channels, driving merchant onboarding, integration, and post-launch growth.

Responsibilities

  • Responsible for sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up
  • Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch
  • Identifying key players, and managing the end to end enablement process with merchants, and payment partners
  • Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections)
  • Establishing, developing, and maintaining positive business and customer relationships
  • Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience
  • Building and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via Webinars
  • Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams
  • Maintain merchants contacts and update pipeline status in the internal CRM system

Qualifications

  • Spanish or Italian language fluency (reading, writing and speaking) with high English proficiency
  • Excellent communication skills via various mode of communications (email, phone, or in person), with exceptional ability to navigate and collaborate within large complex organizations
  • Self-driven, and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervision
  • Results orientated with ability to provide continued momentum and focus throughout short, medium and long sales cycles.
  • Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting
  • Excellent problem solving skills with the ability to manage through ambiguities with attention to details
  • Bachelor degree or equivalent years of sales or business development experience in a corporate environment
  • Solid understanding of Retail/e-commerce and/or Payment industries a plus

Skills

Required:Merchant onboardingAccount managementCommunicationCRM
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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