Sr Manager - Infrastructure, SRE, & AI Platforms - Services Special Projects
About the role
Senior Infrastructure, SRE & AI Platforms Manager responsible for long-term technical strategy, organizational structure, and operational roadmap for global, mission-critical infrastructure platforms on the Services Special Projects team. Leads multi-tier engineering teams, establishes standards for SRE and capacity planning, and translates business imperatives into scalable platform designs with a focus on automation and ownership.
Responsibilities
- Define and execute the long-term technical vision and capital investment strategy for global compute, storage, network, observability, and AI infrastructure.
- Partner with Leadership to align platform capabilities, risk management, capacity investments, and architectural decisions with overarching business goals.
- Evaluate emerging infrastructure technologies and make strategic platform trade-off decisions.
- Architect, scale, and optimize large-scale AI infrastructure environments for training and inference, including cluster design, scheduling, interconnect performance, storage throughput, and capacity planning.
- Oversee internal Kubernetes compute environments as well as managed public cloud platforms (AWS EKS, GCP GKE) and large bare-metal footprints.
- Direct the strategy and maintenance for distributed block/object storage and data platforms (e.g., Cassandra, FoundationDB, Redis, PostgreSQL, MongoDB, Kafka).
- Ensure reliable global traffic management, load balancing, cloud networking architectures, and enterprise security compliance.
- Cultivate a mature SRE culture focusing on high availability, telemetry, logging, metrics, and post-incident analysis.
- Build, mentor, and lead a globally distributed organization across all levels (interns through senior principal staff).
- Establish an environment of ownership, accountability, and aggressive automation of manual processes.
Qualifications
- MS Degree in Computer Science or related field
- 12+ years of progressive engineering leadership experience building, scaling, and operating mission-critical infrastructure platforms and global services.
- 6+ years managing multi-layered engineering organizations (manager-of-managers) with hiring, development, and retention of top-tier talent across global sites.
- Hands-on and architectural expertise in cloud-native infrastructure, Kubernetes platform engineering, and hybrid cloud operations (AWS, GCP, private data centers).
- Direct operational and architectural experience with large-scale AI/ML training and inference workloads, including scheduling and high-performance storage/networking.
- Deep background in Site Reliability Engineering (SRE), telemetry, observability, disaster recovery, and 24/7 high-availability operations.
- Strong technical communication bridging executive strategy and detailed technical discussions.
Skills
Benefits
- Comprehensive medical and dental coverage
- Retirement benefits
- Discounted products and free services
- Education reimbursement for career advancement (tuition)
- Potential discretionary bonuses or commissions
- Relocation assistance
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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