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Tableau Developer Analyst, Retail Customer Care

Apple· Corporate Functions
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HyderabadFull-timePosted 1mo ago

About the role

Role within Apple Store Online and Global Business Operations focusing on Retail Contact Center performance and decision support. Responsible for shaping reporting infrastructure and roadmap, owning Tableau dashboards and data preparation, and translating business requirements into visual insights to guide decision making across Americas, EMEIA, and APAC regions.

Responsibilities

  • Create interactive and user friendly dashboards and reports in Tableau Desktop and Tableau Server to provide meaningful insights and telling story that guides decision making
  • Verify data accuracy and consistency by working closely with data engineers and analysts
  • Diagnose and resolve any problems related to performance or data issues in datasources, dashboards, or reports
  • Develop reporting access strategy and implement and maintain user access accordingly to plan
  • As a subject matter expert on Tableau, learn new features and techniques and help expand the knowledge of fellow team members in the organization
  • Working closely with stakeholders to understand and translate their business requirements into Tableau dashboards' functional specifications
  • Engage in impactful work and demonstrate storytelling to effectively communicate the work to leadership
  • Occasional meetings with peers and cross-functional teams in Americas, EMEIA and APAC during overlapping business hours

Qualifications

  • 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
  • 3+ years of proven experience in developing and working on Tableau driven dashboards, analytics
  • Advanced proficiency with Tableau Prep, Tableau Desktop and Server
  • Excellent knowledge of database concepts and extensive hands-on experience working with SQL
  • Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner to large cross-functional audiences
  • Proven problem-solving and cross-functional project work experience
  • 7+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
  • Bachelor’s degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree a plus
  • Strong knowledge of Python preferred
  • Strong work ethic and attention to detail. Ability to balance multiple projects and meet timelines
  • Ability to stay positive in high stress situations and multitask in a dynamic environment
  • Experience developing relationships with senior collaborators

Benefits

  • Accessibility and inclusive workplace culture
  • Comprehensive benefits described on Apple careers site
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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