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Community Specialist, Channel Retail

Apple· Sales and Business Development
Apply on company site
Modesto, CA$22/hr - $28.88/hrfull-timePosted 1mo ago

About the role

Community Specialist responsible for training, demonstrations, and relationship-building across multiple partner resellers to drive Apple product knowledge, brand standards, and customer experiences in stores within the community.

Responsibilities

  • Represent Apple within multiple partner stores and help customers develop relationships with our brand.
  • Sell directly to customers, work closely with partners, and create new owners of our products.
  • Drive influence even when not in the store.
  • Provide an amazing customer experience by showcasing our products, accessories, and services.
  • Proactively seek opportunities to expand awareness for new and existing customers.
  • Stay up to date on initiatives impacting the customer journey.
  • Ensure all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.
  • Align with your leader on weekly partner visits.
  • Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution.
  • Educate partners and customers by offering small in-store trainings, delivering demos, sharing the latest sales promotions, and encouraging adoption of the Apple platform.
  • Distill key themes, nuances, and insights from store visits and share feedback with other Apple teams.

Qualifications

  • Typically requires a minimum of 1-2 years of related experience
  • Passion for helping customers and partners understand how Apple technology can enrich lives
  • Curiosity for continuous learning and eagerness to share knowledge with others
  • Outstanding customer focus
  • Excellent communication skills
  • Ability to educate, inspire, and influence others
  • Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale
  • High level of integrity, trust, and accountability
  • Strong self motivation and ability to work independently in a fast-paced, constantly changing environment
  • Effective time management including ability to multitask, organize, and prioritize tasks
  • Ambition for driving sales results and recommending Apple solutions is desirable
  • Background in direct sales or solution-based selling is a plus

Skills

Required:Customer relationship managementProduct demonstrationsMerchandising and in-store presentationSales influence

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments as well as relocation (may be eligible)
  • Apple shareholder participation through discretionary employee stock programs, including stock purchase plan
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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