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User Study and Data Operations Engineer

Apple· Hardware
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Sunnyvale, CA$144.6k - $263.8kfull-timePosted 1mo ago

About the role

Lead end-to-end data collection programs for human-centered studies, partnering with algorithm scientists, ML researchers, and engineering leads to design studies, manage lab operations, and coordinate multi-site execution with external vendors.

Responsibilities

  • Translate study research and data goals into data capture plans balancing data quality, sample size, and timelines.
  • Write detailed study protocols, task instructions, moderator scripts, consent forms, and subjective surveys.
  • Set up and operate internal prototype test benches including prototype hardware, cameras, lighting, tracking sensors, and data logging hardware; troubleshoot issues.
  • Run participant sessions, ensuring studies stay on schedule while enforcing safety, privacy, and confidentiality guidelines.
  • Draft Statements of Work (SOWs) and Standard Operating Procedures (SOPs) for external data collection vendors; inspect incoming datasets and resolve field issues.
  • Document workflows, build checklists, and improve data-handling routines for reliability and repeatability.

Qualifications

  • Bachelor’s degree in Engineering, Human Factors, Cognitive Science, Computer Science, HCI, Life/Physical Sciences, or equivalent experience.
  • 3+ years of experience running user study operations, human factors tests, data operations, hardware/software QA, or technical lab operations.
  • Experience writing, piloting, and running human-subject test protocols, task sequences, moderator guidelines, or SOPs.
  • Experience collaborating with technical teams (algorithms, ML, systems engineering) to translate requirements into operational study plans.
  • Experience managing external data collection vendors, including drafting SOWs, auditing data deliverables, and enforcing quality criteria.

Skills

Required:Study protocol designVendor managementLab setup and hardware prototypingData processing and scriptingCross-functional communication

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Educational expense reimbursement (tuition)
  • Potential discretionary bonuses or commissions
  • Relocation assistance
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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