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Apple Pay eCommerce Merchant Specialist (Japan Market)

Apple· Sales and Business Development
Apply on company site
Hybrid (Singapore)Full-timePosted 1mo ago

About the role

Apple Pay and Wallet team seeks a Merchant Specialist to drive Apple Pay acceptance among e-commerce merchants for Web and App integrations in the Japan market. Role involves end-to-end merchant enablement, collaboration with cross-functional teams, and post-launch growth initiatives.

Responsibilities

  • Sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up
  • Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch
  • Identifying key players, and managing the end to end enablement process with merchants, and payment partners
  • Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections)
  • Establishing, developing, and maintaining positive business and customer relationships
  • Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience
  • Building and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via Webinars
  • Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams
  • Maintain merchants contacts and update pipeline status in the internal CRM system

Qualifications

  • Bachelor degree or 3-5 years of sales or business development experience
  • Japanese language fluency (reading, writing and speaking) with high English proficiency due to business needs to communicate with Japanese stakeholders

Skills

Required:Sales and business developmentCommunicationRelationship management
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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