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Apple Pay eCommerce Merchant Specialist (US/Canada)

Apple· Software and Services
Apply on company site
Austin, TXfull-timePosted 1mo ago

About the role

Apple Pay eCommerce Merchant Specialist responsible for initiating and engaging with potential e-commerce merchants to drive Apple Pay acceptance and enable a best-in-class integration on merchants’ digital channels (Web and App). Involves cross-functional collaboration with internal teams and external partners to enable Apple Pay, support post-launch growth, and evangelize Apple Pay.

Responsibilities

  • Sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up
  • Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch
  • Identifying key players, and managing the end to end enablement process with merchants, and payment partners
  • Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections)
  • Establishing, developing, and maintaining positive business and customer relationships
  • Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience
  • Building and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via Webinars
  • Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams
  • Maintain merchants contacts and update pipeline status in the internal CRM system

Qualifications

  • Bachelor degree or 3-5 years of sales or business development experience
  • Excellent communication skills via various mode of communications (email, phone, or in person)
  • Self-driven, and motivated professional with strong organizational skills with the ability to multitask
  • Results orientated with ability to provide continued momentum and focus throughout short, medium and long sales cycles
  • Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting
  • Excellent problem solving skills with the ability to manage through ambiguities with attention to details
  • Exceptional written, verbal, and reading proficiency in English
  • Solid understanding of Retail/e-commerce and/or Payment industries
  • Fluency in French is a plus

Skills

Required:CommunicationSales / Business DevelopmentRelationship Management
Nice to have:Customer Experience
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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