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Apple Pay eCommerce Merchant Specialist (LATAM)

Apple· Software and Services
Apply on company site
Austin, TXfull-timePosted 1mo ago

About the role

Apple Pay eCommerce Merchant Specialist to initiate and engage with potential e-Commerce merchants, drive Apple Pay acceptance, and enable integration on merchants’ Web and App channels. Cross-functional role partnering with internal WPC teams and external merchants to enable Apple Pay and support post-launch growth.

Responsibilities

  • Sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up
  • Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch
  • Identifying key players, and managing the end to end enablement process with merchants, and payment partners
  • Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections)
  • Establishing, developing, and maintaining positive business and customer relationships
  • Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience
  • Building and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via Webinars
  • Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams
  • Maintain merchants contacts and update pipeline status in the internal CRM system

Qualifications

  • Professional Spanish or Portuguese language fluency (reading, writing and speaking) as well as high proficiency in English
  • Solid understanding of Retail/e-commerce and/or Payment industries
  • Bachelor degree or 3-5 years of sales or business development experience
  • Excellent communication skills via various mode of communications (email, phone, or in person), with exceptional ability to navigate and collaborate within large complex organizations
  • Self-driven, and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervision
  • Results orientated with ability to provide continued momentum and focus throughout short, medium and long sales cycles.
  • Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting
  • Excellent problem solving skills with the ability to manage through ambiguities with attention to details

Skills

Required:Merchant developmentAccount and pipeline managementCommunication and presentationCross-functional collaborationSpanish or Portuguese fluencyEnglish proficiency
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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