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ASE - Engineering Program Manager, Search and Answer Relevance

Apple· Software and Services
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Santa Clara, CA, Seattle, WA$144.6k - $263.8kFull-timePosted 1mo ago

About the role

Engineering Program Manager focused on delivering search products and world knowledge answering features using AI/ML technologies. Lead a large cross-functional program to improve Apple’s user experience for over 1 billion customers, leveraging cutting-edge AI, including Large Language Models, to enhance relevance and quality of shipped features.

Responsibilities

  • Drive consensus across multiple groups with varying opinions & needs. Influence entire teams around a common purpose and drive conference on the plan of execution
  • Create and manage project schedules with clear dependencies, critical path and systematic methodology to communicate status
  • Proactively identify and manage risks, close gaps and re-plan as needed
  • Keep teams on critical path with efforts to minimize distractions
  • Provide clear, timely and objective communication, including regular program status updates and one-off reviews as needed to executive team
  • Keep an eye on any potential gaps across dependency teams and proactively promote regular communications on common source of truth
  • Proactive and regular insurance of alignments across all stake holder teams when new factors arise
  • Lead measurements to help team understand and measure success, including relevance, quality, usage scale and other key KPIs
  • Advocate for user and company values when leading team to convergence on key open questions
  • Lead early feedback collection from internal dogfooding during feature convergence, drive team to address feedback in feature iterations
  • Advocate for relevance, quality and user experience, using both quantitative and qualitative data
  • Reflect on how the team operates, proactively propose and implement new ways to enable more effective processes & delivery of results
  • 3+ years of experience in driving large scale program building machine learning powered products
  • Strong ability to deal with ambiguities, drive disambiguation and clarities, shepherd multiple teams to meet aggressive timeline
  • Excellent program management skills including program structuring and managing multiple work streams interdependently
  • Solid knowledge of technical system architecture and systems design tradeoffs
  • Strong problem-solving skills with attention to details
  • Strategic and results driven mindset focusing on driving what matters
  • Self-motivated and proactive, with demonstrated creative and critical thinking capabilities required to forge a path to success
  • Strong leadership skills, including conflict resolution, negotiation, courage to take risks when needed
  • Strong ability to communicate abstract ideas clearly, manage comprehensive yet succinct project status update to all levels of audience, both verbally and in written forms
  • Bachelors in Computer Science, Artificial Intelligence, Machine Learning or related field or equivalent work experience
  • Experience in delivery search and generative answer relevance metrics and quality improvements in large scale products.
  • Experience orchestrating the delivery of multiple significant client/server software products requiring large organizations (100+) across teams to execute
  • Strong adaptability and agility in making adjustments to project strategy and plan with evolving situations
  • Computer Science postgraduate degrees or MBA

Qualifications

  • Bachelors in Computer Science, Artificial Intelligence, Machine Learning or related field or equivalent work experience
  • Experience in delivery search and generative answer relevance metrics and quality improvements in large scale products
  • Experience orchestrating the delivery of multiple significant client/server software products requiring large organizations (100+) across teams to execute
  • Strong adaptability and agility in making adjustments to project strategy and plan with evolving situations
  • Computer Science postgraduate degrees or MBA

Skills

Required:Program managementCross-functional leadershipCommunicationMachine learning / AI familiaritySystem architecture / design

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Tuition reimbursement for education related to advancing your career at Apple
  • Discretionary bonuses or commission payments and relocation eligibility
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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