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SRE Software Engineering Manager - ASE Compute

Apple· Software and Services
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Hybrid (Shanghai)Full-timePosted 1mo ago

About the role

SRE Manager to lead a team of Site Reliability Engineers responsible for large-scale Kubernetes and compute infrastructure powering Apple services. Hands-on leadership role focused on reliability, observability, automation, and collaboration with software and infrastructure teams to support massive scale and multi-tenant environments.

Responsibilities

  • Lead, grow, and mentor a team of Site Reliability Engineers focused on large-scale Kubernetes and compute infrastructure
  • Own the reliability, availability, and performance of mission-critical cloud platform services
  • Drive incident response, post incident reviews, and systemic improvements that reduce operational toil
  • Partner with software engineering and architecture teams to influence system design for reliability, scalability, and operability
  • Establish and refine SRE practices including SLOs, error budgets, capacity planning, and change management
  • Champion AI-powered tooling and automation to improve incident triage, reduce operational toil, drive capacity efficiency, and accelerate engineering workflows
  • Manage on-call rotations and ensure sustainable, well-supported operational coverage
  • Communicate clearly across teams to build a culture of visibility, transparency, and shared ownership

Qualifications

  • 3+ years of engineering management experience leading infrastructure or SRE teams
  • Deep experience operating large-scale, multi-tenant Kubernetes environments in production
  • Strong systems background — comfortable troubleshooting across the full stack (network, OS, container runtime, application)
  • Experience with configuration management at scale (Puppet, Ansible, or equivalent)
  • Track record of building high-performing teams through coaching, clear expectations, and psychological safety
  • Demonstrated ability to drive cross-functional initiatives to completion
  • Strong written and verbal communication skills
  • Education: Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience

Skills

Required:Engineering managementLarge-scale KubernetesTroubleshooting across full stackConfiguration managementCross-functional leadershipCommunication

Benefits

  • (Not explicitly listed in the description)
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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