Operations Manager, Pharmacy
Hims & Hers· PHARMACY
New Albany, Ohio$1Full-timePosted 4w ago
About the role
Lead, motivate and support the pharmacy team to dispense prescriptions in a mail-order pharmacy environment. Oversee pharmacy operations, including hiring, scheduling, and day-to-day task oversight, in a digital, patient-focused setting.
Responsibilities
- Oversee pharmacist and technician workflow within the dispense and fulfillment pharmacy.
- Lead daily huddles to drive performance, share updates, and communicate process improvements.
- Ensure compliance with state and federal pharmacy regulations, including licensing and training requirements.
- Support and develop Area Managers and Leads in achieving operational excellence and scalability.
- Execute company strategies at the fulfillment level, ensuring alignment with pharmacy goals.
- Analyze performance and safety data, identifying trends to improve efficiency and reduce errors.
- Coordinate new process rollouts and implementation with cross-functional operations leaders.
- Collaborate with the Sr. Ops Manager and Pharmacist-in-Charge on SOP development and improvement.
- Uphold HIPAA, FDA, and State Board of Pharmacy regulations regarding patient safety, PHI, and drug handling.
- Maintain compliance with cleanroom and sanitation standards to ensure safe pharmacy operations.
- Support hiring efforts by interviewing candidates for pharmacy roles as needed.
- Perform pharmacist or technician duties (order verification, DURs, dispensing, counseling) when necessary to support the team.
Qualifications
- Bachelor's Degree in Pharmacy (Doctorate preferred)
- 5-7 years in a pharmacy supervisory role with experience managing licensed and registered pharmacy technicians
- Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy
- Ability to work flexible shift times
- Proficiency in English, verbal and written
- Proficiency in Windows based computer systems
- Ability to deliver and receive feedback and information effectively to individuals and groups
- Willingness to work in a team environment and promote company culture
- Ability to stand for long periods of time
- Ability to lift over 30lbs safely and independently
- Mail Service/Mail Order Pharmacy Experience
- Licensed Pharmacist Active Pharmacist License in home state, or willing to get licensed there Upon Hire
- Licensed or willing to get licensed in multiple states
- Can work any shift in the Pharmacy/Fulfillment/Compounding teams. H&H is a 24/7 operation.
Skills
Required:Pharmacy operations leadershipRegulatory compliance (state/federal)Process improvement
Benefits
- A dynamic, open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued
- Competitive pay
- Potential equity compensation
- ESPP Plan
- Flexible PTO
- Holidays observances
- Quarterly Mental Health Days
- High-coverage medical, dental & vision (FSA & HSA plan options)
- Pet Insurance
- One Medical Membership
- Disability Benefits
- Employee Assistance Program
- Life and AD&D Benefits
- Fitness stipend
- Backup childcare
- Family forming resources
Last updated Sep 23, 2026. Interested? Apply on the company site.
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