← All roles

Senior Manager, Platform Security & Consulting Operations

Cyderes· Managed Services & Consulting – 115 - Managed Platforms
Apply on company site
Hybrid (Bengaluru)Full-timePosted 4w ago

About the role

Senior Manager responsible for leading the India-based Platform Operations within Cyderes' Managed Platforms organization, overseeing the health, availability, and performance of security and infrastructure platforms, and building a high-performing team in Bengaluru.

Responsibilities

  • Lead, mentor, and grow a team of platform engineers and administrators responsible for the operational health of Cyderes' managed security and infrastructure platforms.
  • Meet Service level agreements and uptime targets by ensuring platform availability, performance, and capacity across SIEM, EDR, FW, and related toolsets.
  • Establish and lead operational thoughtfulness: incident management, change management, problem management, patching, upgrades, and platform lifecycle processes.
  • Act as an escalation point for complex platform issues, coordinating with Security Operations, Engineering, and Client Delivery teams to resolve incidents quickly.
  • Partner with global Platform Operations leadership in the US, Canada, and UK to align processes, share knowledge, and ensure consistent 24x7 follow-the-sun coverage.
  • Create automation and tooling programs to reduce manual effort, improve reliability, and scale platform operations as our client base grows.
  • Own capacity planning, staffing, and scheduling for the India Platform Operations team, including hiring, onboarding, and performance management.
  • Develop and track Measurements and operational metrics; report on platform health, team performance, and improvement projects to senior leadership.
  • Support security and compliance requirements, including access management, audit readiness, and adherence to Cyderes' information security policies.
  • Contribute to strategic planning for platform architecture, tooling investments, and process improvements across the Managed Platforms organization.
  • Support all leadership activities associated with the Professional Services organization that contains similar responsibilities to that of Platform Management based on drafted SOWs.

Qualifications

  • 8+ years of experience in platform operations, infrastructure engineering, or IT operations, with at least 3+ years in a people-management or team-lead capacity.
  • Hands-on experience administering and operating security or enterprise platforms such as SIEM (e.g., Splunk, Microsoft Sentinel, CS NG SIEM, EDR, FW, or similar telemetry and security tooling).
  • Strong working knowledge of cloud environments (AWS, Azure, or GCP) and hybrid infrastructure, including networking, virtualization, and identity fundamentals.
  • Coach, and develop technical teams, with strong skills in performance management, scheduling, and career development.
  • Excellent partner-management, with across geographically distributed teams and time zones.
  • Scripting or automation experience (e.g., PowerShell, Python, or similar) is a strong plus.
  • Experience working in a managed security services provider (MSSP), SOC, or cybersecurity environment.
  • Relevant certifications (e.g., ITIL, cloud platform certifications, vendor-specific SIEM/EDR/FW certifications).
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Skills

Required:Team leadershipPlatform operationsSecurity toolingCloud / hybrid infrastructure
Nice to have:Automation / scripting

Benefits

  • Medical Insurance - Employee + dependents covered
  • Life Insurance - Protection for what matters most
  • Retirement Match Program - We invest in your future
  • Hybrid Work Model - 2–3 days in office
  • Maternity & Paternity Leave - Time for the moments that matter
  • Paid Time Off - PTO + sick & casual leave
  • Bereavement & Volunteer Time - Give back to your community
  • Professional Development - Reimbursement program
  • LinkedIn L&D Platform - Thousands of courses at your fingertips
  • Mobile Phone Reimbursement - Stay connected, on us
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Cyderes

Get enterprise-grade cybersecurity. Be Everyday Ready.

Cyderes is a managed security services partner with an identity-first approach uniting MDR, exposure management, and IAM, keeping you Everyday Ready.

Managed Detection & ResponseIdentity & Access ManagementExposure Management
Company profileWebsite

More open roles at Cyderes