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ASO Readiness Program Manager

Apple· Corporate Functions
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Cupertino, California$119.7k - $225.6kFull-timePosted 4w ago

About the role

The Apple Store Online (ASO) Readiness Program Manager leads strategizing, planning, and managing the launch of Apple products and programs worldwide, aligning people, processes, and technologies to deliver an exceptional customer experience at launch and maintain order integrity across channels.

Responsibilities

  • Center point for ASO, connecting all teams and workstreams, ensuring the best customer experience at launch and maintaining the integrity of customer orders
  • Collaborate on and influence Online strategy at launch. Own and deliver content + features plan with clear deliverables & timelines. Track and manage evolving priorities with appropriate trade-offs (with Product Marketing, Marcom, Digital Merchandising, Finance and Retail Commercial teams)
  • Drive detailed operational systems plan of record and implementation, and manage readiness across internal and external systems (Operations, Customer Support and Engineering)
  • Drive effective change management with the new and changing Apple and Retail programs (with Product Management and Engineering)

Qualifications

  • 4+ years program management experience, managing and delivering strategic initiatives, showcasing ability to connect workstreams to business priorities
  • Strong influencing skills, coordinating members from a broad cross-functional team to work towards one goal/outcome
  • Experience working cross-functionally across multiple levels of a highly matrixed organization
  • English business proficiency
  • BS/BA degree or equivalent work experience
  • MBA or advanced degree is a plus
  • Experience in eCommerce, Internet, or multi-channel environment with relevant technical and business acumen
  • Demonstrated success in influencing strategy and direction through data driven insights
  • Exceptional communication, storytelling, and presentation skills
  • Demonstrates Apple’s values of inclusion and diversity

Skills

Required:Program managementCross-functional collaborationCommunication and presentation

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • Discretionary bonuses or commission payments (eligibility may apply)
  • relocation assistance (if applicable)
  • Apple shareholder via discretionary stock programs and Employee Stock Purchase Plan
Last updated Sep 25, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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