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SE-Store Leader

Apple· Apple Retail
Apply on company site
Malmo, Swedenfull-timePosted 4w ago

About the role

Store Leader responsible for leading and coaching a team to engage customers, deliver exceptional service, and execute Apple’s priorities in a dynamic retail environment. Demonstrates inclusive leadership, manages operations, scheduling, and uses business insights to achieve store performance goals.

Responsibilities

  • Lead and coach a team that identifies customers’ needs, provide exceptional customer interactions, and deliver on Apple’s business priorities.
  • Coach and develop leaders to create high-performing teams that deliver exceptional results.
  • Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team.
  • Participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance.
  • Develop the store’s operational strategy to drive Apple’s business priorities and achieve store performance goals.
  • Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs.
  • Analyze and use the business information required to support and execute the Apple Retail vision.
  • Regularly assess team and customer sentiment through formal and informal channels, address opportunities, celebrate successes.
  • Maintain and uphold Apple’s policies and procedures, protect assets and confidential information.
  • Contribute to an inclusive environment and demonstrate Apple’s values of inclusion and diversity.
  • Be a role model for inclusive leadership and build, develop, and retain diverse teams.
  • Create a safe, respectful, and inclusive environment for all team members.

Qualifications

  • 5+ years of leadership experience in retail, sales, or a related field.
  • Be available to work a schedule based on business needs including nights, weekends, and public holidays in the retail store, and attend work as scheduled.
  • Proficient in English and the local language, both written and spoken.

Skills

Required:Leadership
Last updated Sep 25, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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