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Software Development Engineering Manager, ASK Production Engineering

Apple· Software and Services
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Cupertino, CA$267.8k - $401.7kFull-timePosted 4w ago

About the role

Production-infrastructure-focused engineering manager role to build and operate next-generation ML production platforms and improve reliability using AIOps, powering Apple Intelligence, Search, Siri, and Private Cloud OS.

Responsibilities

  • Deliver highly reliable AIOps frameworks across ML inference, fine-tuning, training and GPU cluster workloads, and productionize processes for high SLOs.
  • Engineer microservices for ML-powered search to help deliver worldwide Apple Intelligence experiences in a modular fashion.
  • Optimize software-delivery for GPUS, TPUs, ASICs from the ground up.
  • Design and implement monitoring covering health of hardware platforms, networking fabric, workload telemetry, microservice health, and resource utilization, giving the engineering, production, and finance teams a view into operational health and utilization.
  • Improve the reliability of worldwide traffic and load balancing for Apple Intelligence.
  • Collaborate to solve complex ML, AIOps, SRE and production-infrastructure problems with the opportunity to invent innovative solutions.
  • Evolve the design and architecture to support the continued growth of our AI and LLM-powered Search platform.
  • Develop the next generation of services that power Apple Intelligence and Private Cloud OS.
  • Partner with various teams across Apple to develop features and functionality to enable new experiences in the Apple ecosystem

Qualifications

  • 10+ years of experience building and running scalable services in public clouds
  • Senior-level engineering-management experience with Search, Voice-assistants, AIOps, ML, and cluster operations
  • Demonstrated track record in collecting high-level requirements, translating them into pragmatic solutions, and mobilizing cross-functional teams to achieve them
  • Experience developing and operating multi-cloud infrastructure worldwide with focus on ML-powered search and AIOps.
  • Proficient with various programming languages such as Java/Python/Go for automation or integration with multiple APIs.
  • Ability to continuously learn new skills and technologies
  • Solid communications skills, proven capability in working with cross-functional technical and business teams and varying levels of management in a professional manner.
  • Bachelor’s Degree in Computer Science or equivalent related experience.
  • Deep understanding of Search and Voice-assistant technologies, past, present, and future.
  • Proven track record in managing high-performance teams of expert engineers
  • Understanding of AIOps, especially for the global delivery of highly-reliable, highly-performant consumer-facing workloads.
  • Proven mastery of load-balancing, observability, microservice architectures, security & cryptography, performance and reliability
  • Experience in collecting data and optimizing services for different kinds of hardware
  • Strong design, communication and cross-functional management skills
  • Programming Languages: Go (golang), Python and Java. OS: Linux experienced

Skills

Required:Experience leading scalable ML/AI platform teamsCloud infrastructure across multiple cloudsProgramming in Java, Python, Go

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments and relocation may be eligible
  • employee stock programs including RSU opportunities
Last updated Oct 23, 2026. Interested? Apply on the company site.

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