Carrier Account Manager, Wireless Technology & Ecosystems
About the role
Interfacing between Apple’s internal engineering teams and external carrier partner device teams to facilitate testing, validation, and certification of new wireless hardware/software and infrastructure projects with carriers. Manages end-to-end carrier certification processes, coordinates test cycles, tracks issues, and communicates status to senior management while leveraging deep wireless technology knowledge.
Responsibilities
- Manage the end-to-end carrier certification and technical approval process for new wireless devices across partner networks.
- Coordinate test and validation cycles between external carrier partner device teams and Apple’s internal engineering teams for new hardware, software, and infrastructure projects.
- Prioritize, track, and escalate issues found during certification testing, driving them to resolution with engineering teams.
- Analyze carrier network features and operator requirements, providing technical feedback to internal stakeholders on device capabilities, complexities, and limitations.
- Build and maintain strong relationships with carrier partners and cross-functional internal teams, setting expectations and leading technical discussions on wireless technologies.
- Report project status and certification progress to senior management, flagging risks and blockers early.
- Evaluate current carrier deployments and future wireless trends to inform product readiness and certification strategy.
Qualifications
- Technical experience working in an OEM or Carrier device team
- Proven experience working with multiple stakeholders across different carriers
- Degree in Electrical Engineering / Computer Engineering or equivalent
Skills
Benefits
- Not specified in the description
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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