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IT Engineer - 3

Quince· Systems Engineering
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Hybrid (Berlin, Germany; Madrid, Spain)full-timePosted 3w ago

About the role

Senior IT Engineer to join Quince's technology operations team, supporting IT infrastructure and delivering exceptional internal IT support for employees across global teams.

Responsibilities

  • Manage employee onboarding and offboarding from an IT perspective — account setup, hardware configuration, and access provisioning.
  • Oversee IT asset lifecycle, including procurement, deployment, tracking, maintenance, and decommissioning of laptops and peripherals.
  • Set up, support, and maintain video conferencing systems (Zoom, Google Meet, etc.) to ensure high-quality meeting experiences.
  • Handle user access provisioning and de-provisioning across core business systems (Google Workspace, Okta, Slack, etc.).
  • Provide day-to-day technical support to employees onsite and remotely, resolving hardware, software, and connectivity issues.
  • Maintain and document IT processes, inventory records, and access control logs in line with company standards.
  • Collaborate with the global IT and security teams to implement best practices and ensure data protection compliance.
  • Support office technology operations, including network troubleshooting, printer setup, and AV maintenance.
  • Assist in IT equipment audits, ensuring all company devices are accounted for and properly managed.
  • Contribute to continuous improvement projects such as process automation and IT system enhancements.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
  • 4–8 years of IT support experience
  • Prior experience in a corporate or fast-paced startup environment supporting distributed teams.
  • Preferred) Experience in retail, e-commerce, or technology industries.
  • Excellent problem-solving and troubleshooting abilities.
  • Strong customer service orientation with effective communication skills.
  • Ability to prioritize tasks and manage multiple support requests simultaneously.
  • Detail-oriented with strong documentation habits.
  • Comfortable working independently and collaboratively across global teams.

Skills

Required:Onboarding and Offboarding IT processesIT asset lifecycle managementVideo conferencing setup and supportAccess provisioning (Google Workspace, Okta, Slack)Technical support (hardware/software/network)",
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Quince

High Quality Essentials, Radically Low Prices

Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.

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