Commercial Program Manager
Seattle$120k - $160kFull-timePosted 3w ago
About the role
Cross-functional program manager coordinating the Commercial organization (US and EU) across Marketing, Sales, Retail, Analytics, Customer Success, Service Operations, Logistics, Communications, and partnerships; focuses on OKR rhythm, workstream alignment, and bridging Finance, Digital Systems, and Supply Chain/S&OP domains.
Responsibilities
- Own the operating rhythm for Commercial OKRs — facilitating goal-setting, tracking progress, surfacing risks, and driving accountability across US and EU Commercial teams
- Maintain a unified view of active workstreams across Marketing, Sales, Retail, Analytics, Customer Success, Service Operations, Logistics, Communications, and Commercial partnerships — ensuring priorities, owners, and timelines are visible to leadership
- Design and run recurring forums (weekly syncs, monthly business reviews, quarterly planning) that keep cross-functional teams aligned without unnecessary meeting load
- Identify and resolve cross-workstream dependencies and conflicts early — brokering alignment between teams and functions before they become blockers
- Track Commercial partner agreements and related deliverables, ensuring internal owners across Sales, Marketing, and Retail are aligned on commitments and timelines
- Act as the primary coordination point between US and EU Commercial teams, ensuring regional nuances are reflected in shared planning without fragmenting execution
- Build and maintain documentation, trackers, and reporting that give leadership a real-time view of program status across regions and functions
- Continuously improve program management practices, templates, and tools to scale with a growing international Commercial org
- Finance — Align Commercial workstreams with budgeting, forecasting, and reporting cycles across US and EU entities
- Digital Systems — Coordinate systems workstreams (order management, POS, CRM, storefront) across Digital, IT, and Engineering partners, tracking timelines and looping in affected Commercial stakeholders
- Supply Chain / S&OP — Serve as the Commercial-side coordination point for the executive S&OP cycle, reconciling demand signals, sales forecasts, and inventory plans, and flagging fulfillment risks
- Product & Technical Program Management — Own and maintain a POR Roadmap for key product milestones and launches in partnership with Product and Engineering
Qualifications
- 5+ years in program management, business operations, or cross-functional project management within a commercial, retail, or consumer-facing organization
- Proven ability to coordinate across a broad range of Commercial functions — Marketing, Sales, Retail, Customer Success, Service Operations, Logistics, or Communications
- Experience working across US and international (ideally EU) teams with sensitivity to time zone, process, and regulatory differences
- Strong command of OKR frameworks and the operating cadences that make them stick — planning, tracking, and review
- Excellent facilitation and stakeholder management skills — comfortable driving alignment among senior leaders without direct authority
- High proficiency with program management and productivity tools (Asana, Notion, Google Workspace, Slack) and ability to build lightweight dashboards and trackers for leadership visibility
- Exceptional written and verbal communication skills — able to synthesize complex, multi-workstream status into a clear narrative for leadership
- Exposure to finance, digital systems, and/or supply chain/S&OP coordination is a strong plus
- Highly organized with the ability to manage many workstreams simultaneously without losing sight of what matters most
Skills
Required:Program managementStakeholder managementOKR framework
Benefits
- Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO, with FSA & HSA options.
- One Medical membership and dedicated insurance advocates.
- Rich fertility and family building benefits with Progyny.
- Flexible time off.
- 401(k) match.
Last updated Sep 30, 2026. Interested? Apply on the company site.

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