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Commercial Program Manager

ALSO· Commercial General
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Seattle$120k - $160kFull-timePosted 3w ago

About the role

Cross-functional program manager coordinating the Commercial organization (US and EU) across Marketing, Sales, Retail, Analytics, Customer Success, Service Operations, Logistics, Communications, and partnerships; focuses on OKR rhythm, workstream alignment, and bridging Finance, Digital Systems, and Supply Chain/S&OP domains.

Responsibilities

  • Own the operating rhythm for Commercial OKRs — facilitating goal-setting, tracking progress, surfacing risks, and driving accountability across US and EU Commercial teams
  • Maintain a unified view of active workstreams across Marketing, Sales, Retail, Analytics, Customer Success, Service Operations, Logistics, Communications, and Commercial partnerships — ensuring priorities, owners, and timelines are visible to leadership
  • Design and run recurring forums (weekly syncs, monthly business reviews, quarterly planning) that keep cross-functional teams aligned without unnecessary meeting load
  • Identify and resolve cross-workstream dependencies and conflicts early — brokering alignment between teams and functions before they become blockers
  • Track Commercial partner agreements and related deliverables, ensuring internal owners across Sales, Marketing, and Retail are aligned on commitments and timelines
  • Act as the primary coordination point between US and EU Commercial teams, ensuring regional nuances are reflected in shared planning without fragmenting execution
  • Build and maintain documentation, trackers, and reporting that give leadership a real-time view of program status across regions and functions
  • Continuously improve program management practices, templates, and tools to scale with a growing international Commercial org
  • Finance — Align Commercial workstreams with budgeting, forecasting, and reporting cycles across US and EU entities
  • Digital Systems — Coordinate systems workstreams (order management, POS, CRM, storefront) across Digital, IT, and Engineering partners, tracking timelines and looping in affected Commercial stakeholders
  • Supply Chain / S&OP — Serve as the Commercial-side coordination point for the executive S&OP cycle, reconciling demand signals, sales forecasts, and inventory plans, and flagging fulfillment risks
  • Product & Technical Program Management — Own and maintain a POR Roadmap for key product milestones and launches in partnership with Product and Engineering

Qualifications

  • 5+ years in program management, business operations, or cross-functional project management within a commercial, retail, or consumer-facing organization
  • Proven ability to coordinate across a broad range of Commercial functions — Marketing, Sales, Retail, Customer Success, Service Operations, Logistics, or Communications
  • Experience working across US and international (ideally EU) teams with sensitivity to time zone, process, and regulatory differences
  • Strong command of OKR frameworks and the operating cadences that make them stick — planning, tracking, and review
  • Excellent facilitation and stakeholder management skills — comfortable driving alignment among senior leaders without direct authority
  • High proficiency with program management and productivity tools (Asana, Notion, Google Workspace, Slack) and ability to build lightweight dashboards and trackers for leadership visibility
  • Exceptional written and verbal communication skills — able to synthesize complex, multi-workstream status into a clear narrative for leadership
  • Exposure to finance, digital systems, and/or supply chain/S&OP coordination is a strong plus
  • Highly organized with the ability to manage many workstreams simultaneously without losing sight of what matters most

Skills

Required:Program managementStakeholder managementOKR framework

Benefits

  • Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO, with FSA & HSA options.
  • One Medical membership and dedicated insurance advocates.
  • Rich fertility and family building benefits with Progyny.
  • Flexible time off.
  • 401(k) match.
Last updated Sep 30, 2026. Interested? Apply on the company site.
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