Industrial Engineering Manager
Hims & Hers· FULFILLMENT
Mesa, ArizonaFull-timePosted 3w ago
About the role
Lead onsite Operations and Industrial Engineering Teams supporting Dispense and Fulfillment, Non-Sterile Compounding, and Sterile Compounding in the Arizona facility. Responsible for day-to-day engineering operations, technical expertise, system reliability, data integrity, regulatory compliance, and cross-functional collaboration.
Responsibilities
- Lead the day to day operations of the Industrial Engineering Team providing onsite presence and guidance for mid to junior level staff.
- Serve as the main point of contact for cross functional groups onsite. Respond to and coordinate emergency response delegating tasks where appropriate.
- Develop and maintain engineering policies and procedures in alignment with site and company standards ensuring compliance to all relevant regulatory requirements.
- Serve as the business owner for critical engineering support systems including EMS/BMS, HVAC control, Engineering Change Management, and CAPEX/OPEX budgets.
- Serve as a local SME for either Dispense and Fulfillment, Non-Sterile Compounding, or Sterile Compounding.
- Coordinate onsite support of functional areas by working closely with peer groups to identify improvement projects and then execute approved project plans in an efficient manner.
- Understand all regulatory requirements to effectively manage risk. Serve as a key advisor to site operations applying knowledge to effectively avoid potential product quality roadblocks.
- Support installation, commissioning, and qualification of all assigned systems and equipment.
- Troubleshoot equipment and facilities issues
- Ensure systems meet relevant regulatory documentation standards.
- Consult with validation to prepare and maintain validation documentation (e.g., IQ/OQ protocols), URS, FRS, and SOPs related to automation systems.
- Support internal and regulatory audits.
- Interface with maintenance, validation, QA, and facilities engineering teams to support ongoing compounding and fulfillment operations.
- Work with vendors and contractors during new system implementation or upgrades as well as ongoing system support.
Qualifications
- Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field.
- 5-7 years of experience working in Engineering or similar support group in regulated environments (pharmaceutical, biotech, medical device, or cleanroom facilities).
- Working knowledge of sterile filling, tableting, liquid filling, powder blending, package handling, facility operation, and facility design.
- Understanding of regulatory compliance requirements such as 21 CFR, EU Annex 1, and USP 797.
- Strong analytical, problem-solving, and communication skills with the ability to work independently, across cross-functional teams and the ability to troubleshoot complex technical issues.
- Strong skills in process mapping, data analysis, root cause analysis, and the use of statistical tools for performance improvement. Experience with AutoCAD or other facility layout and engineering design tools.
- Excellent cross-functional leadership and stakeholder management skills, with the ability to influence operations, quality, and pharmacy teams.
- Willingness to travel as required for vendor FATs and document punch list items for correction.
- Hands-on experience supporting 503A and/or 503B compounding operations, with working knowledge of pharmacy regulatory standards.
- Excellent written and verbal communication skills and the ability to work effectively across cross-functional teams.
Skills
Required:Leadership and team managementRegulatory complianceProcess mapping and data analysis
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Last updated Sep 30, 2026. Interested? Apply on the company site.
About Hims & Hers
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