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Endpoint Systems Administrator

Agile Defense· Digital Transformation – Technical Support
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Redstone Arsenal, AL$0RegularPosted 3w ago

About the role

The Endpoint Systems Administrator acts as the technical liaison between the Enterprise Patch Management team and Customer Support Technicians, driving identification, tracking, and remediation of ACAS vulnerability findings while supporting endpoint version control and software compliance.

Responsibilities

  • Hunt, triage, and drive remediation of ACAS vulnerability findings across managed endpoints.
  • Coordinate with the Enterprise Patch Management team to align remediation timelines with established patch cycles.
  • Serve as the primary liaison between the Patch Management team and Customer Support Technicians for findings requiring local or hands-on action.
  • Support endpoint version control and software compliance using Tanium or equivalent endpoint-management tools.
  • Troubleshoot and resolve one-off, nonstandard endpoint issues outside routine patching and vulnerability-remediation workflows.
  • Track vulnerability status, document remediation actions, and report aging or at-risk findings.
  • Communicate directly with customers and support technicians to clarify findings, gather system context, and confirm remediation.
  • Escalate systemic patching, configuration, or compliance gaps to leadership with supporting data.
  • Support continuous improvement of endpoint vulnerability-management and patch-compliance processes.

Qualifications

  • Two to four years of experience in endpoint systems administration, vulnerability management, or a related information technology role.
  • Active DoD Secret security clearance.
  • DoD 8570/8140 IAT Level II certification, such as CompTIA Security+ CE.
  • Working knowledge of vulnerability-scanning and remediation workflows, including ACAS, Nessus, or similar tools.
  • Solid understanding of patch management concepts, endpoint configuration, and compliance practices.
  • Strong written and verbal communication skills, including the ability to work directly with customers and technical support personnel.
  • Ability to collaborate effectively across technical teams with differing priorities and responsibilities.
  • Ability to work on-site at Redstone Arsenal, Alabama.

Skills

Required:ACAS vulnerability managementPatch managementCommunication
Nice to have:Tanium or equivalent endpoint-management tools
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Agile Defense

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Agile Defense delivers advanced capabilities and solutions tailored to the most critical national security and civilian missions.

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