Head of Data Center IT Infrastructure
Hybrid (APAC)Full-timePosted 3w ago
About the role
Leader responsible for data center IT operations across APAC, covering Nebius-owned and colocation sites, with oversight of GPU/HPC infrastructure, asset and spare management, and end-to-end operations from site readiness to 24/7 support and production changes.
Responsibilities
- Define and run the support model per site: 24/7 L1/L2 on-site, L3, on-call/duty coverage; final escalation point for critical incidents; RCAs and preventive actions.
- Own post-acceptance change management: upgrades, migrations, maintenance windows, decommissioning.
- Ensure availability and performance of compute, storage and network infrastructure in operation.
- Own operational readiness for every new DC: staffing, access, tooling, monitoring, ticketing, spares, documentation.
- Define acceptance criteria and handover from the Project team; sign off on acceptance into operations.
- Own the global asset lifecycle: intake, CMDB accuracy, audits, decommissioning and e-waste.
- Own RMA end to end: OEM channels, warranty terms, partner/franchise RMA integrations.
- Set spare-zone standards and stock levels per site; balance spares against failure rates and SLAs.
- Own SLAs and OLAs with platform, storage, network, internal teams.
- Manage colocation, field-service, outsourcing and OEM relationships: scope, SLAs, performance, disputes.
- Manage and report operational KPIs, risks and capacity to senior management and colocation tenants.
- Org design and headcount forecasting from the DC launch pipeline; own the hiring pipeline (JDs, interview loops, recruiters, outsourcing, internships).
- Own ITDC processes, SOPs/runbooks, documentation and Jira/Confluence standards; competency and training frameworks.
- Ensure audits readiness, security posture reviews, DC access management and EHS adherence.
Qualifications
- 10+ years in data center IT operations including hands-on infrastructure support
- 5+ years leading managers across multiple sites or countries
- Experience taking new data centers or clusters from build into operations
- Deep operational knowledge of RMA, asset management and spare planning at scale
- Familiarity with GPU/HPC infrastructure and its failure modes
- Experience owning SLAs/OLAs and RACI between infrastructure teams; strong ITIL/ITSM grounding
- Vendor and contract management with colocation providers, field-service vendors and OEMs
- Experience building and scaling teams; fluent English; readiness to travel
Skills
Required:Data center operations leadershipRMA and asset management at scaleGPU/HPC infrastructure knowledge
Benefits
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
Last updated Oct 14, 2026. Interested? Apply on the company site.
About Nebius
The ultimate cloud for AI explorers
Discover the most efficient way to build, tune and run your AI models and applications on top-notch NVIDIA® GPUs.
AI CloudToken FactoryGPUKubernetesSlurmManaged servicesTerraformAPI
More open roles at Nebius
- Staff Machine Learning Engineer, LLM Inference Optimization4d agoHybrid (Remote/Hybrid across listed locations) · ML
- Staff Site Reliability engineer - Network infrastructure - APAC4d agoRemote · Network Infrastructure
- Engineering manager - Network infrastructure - APAC4d agoRemote · Network Infrastructure
- Staff Software engineer - Network infrastructure - APAC4d agoRemote · Network Infrastructure
- Transportation Logistics Specialist4d agoHybrid (Europe) · Infrastructure