Member of Product Staff
Hybrid (Palo Alto, CA)Full-timePosted 3w ago
About the role
Role focused on turning customer feedback into scalable product within one industry, owning the product loop from discovery to shipped software, and building reusable industry patterns for Sycamore Forge with AI coding tools.
Responsibilities
- Sit with operators and leaders in your industry (often with a Deployment Strategist). Learn how the work runs and what “good” looks like for the product.
- Turn ambiguous requests into clear product: who it is for, what first version to build, and what not to build.
- Ship working apps and agents in Sycamore Forge in days, not quarters. Put them in front of real users and iterate weekly or faster.
- Connect apps to the systems customers already trust, within their permissions.
- Iterate with users until the workflow sticks. Deployment Strategists own go-live dates, resourcing, and the commercial engagement.
- Separate account-specific work from reusable industry product, and write that up so Engineering can put it on the platform.
- Keep a simple industry product backlog, using accounts as evidence, not as engagements you own.
- Demo what you built to customer executives.
- Track product usage and whether the workflow changed. Deal success criteria and the business case belong to the Deployment Strategist.
Qualifications
- 3+ years in product management, or equivalent as a founder, early employee, solutions engineer, or forward deployed engineer who moved into product.
- Industry experience in financial services, telecommunications, or data centers (see tracks below).
- Evidence you have shipped working software yourself: links, repos, demos, or tools people used.
- Strong discovery habits. You talk to customers constantly and turn what you hear into product priorities.
- AI-native. You use Claude Code, Cursor, Codex, or similar daily, and can go from a customer call to a working prototype in a day or two.
- Technical enough to ship in Sycamore Forge yourself and to spot where agents break: bad permissions, weak integrations, or outputs you would not trust in production.
- Product judgment. You choose a useful first version and hold scope when a request would break the outcome.
- Comfort with enterprise customers: discovery, pushback, and briefing operators and executives.
- Clear writing. You turn a messy conversation into a crisp problem and a first version worth building.
- Comfort with startup ambiguity, broad ownership, and regular customer travel.
Skills
Required:Product managementIndustry domain knowledgeDiscovery and user researchAI-native toolingShipping software personally
Benefits
- Competitive cash compensation and meaningful equity.
- Grow with us: Competitive compensation, meaningful equity, and a genuine focus on your growth as the company scales.
Last updated Oct 22, 2026. Interested? Apply on the company site.
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