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Head of Product Design (R5776)

Shield AI· Hivemind Enterprise Division – Design
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San Diego, CA, San Mateo, CA, Washington, D.C.$230k - $420kFull Time EmployeePosted 3w ago

About the role

Lead the user experience vision for Hivemind, Shield AI’s autonomy development platform, transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences for engineers, operators, and organizations. Own end-to-end product design, research, and team leadership in a highly technical, AI-driven environment.

Responsibilities

  • Lead customer research across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities.
  • Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle.
  • Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives.
  • Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations.
  • Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners.
  • Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences.
  • Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows.
  • Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies.
  • Drive alignment across Product, Engineering, Design, and Executive Leadership through prototypes and storytelling.
  • Advocate for user-centered decision making in a highly technical environment.
  • Establish and evolve design standards, design systems, UX principles, and product design best practices.
  • Grow the product design function by mentoring a small team of designers and shaping design culture.
  • Champion design wins and impact across the organization.
  • Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows.
  • Design human-AI collaboration models enabling users to leverage AI agents, copilots, and foundation-model-powered systems.
  • Create interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning.
  • Develop frameworks for trust, transparency, explainability, and human oversight in AI-assisted workflows.

Qualifications

  • 10+ years of experience in Product Design, UX Design, Human Factors, or related fields.
  • Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems.
  • Deep technical fluency and ability to collaborate with senior engineering leaders on architecture and software development workflows.
  • Strong experience conducting user research and translating insights into product strategy and design solutions.
  • Proven ability to influence product direction and organizational decisions without direct authority.
  • Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems.
  • Experience defining new user experiences in ambiguous technology spaces with emerging standards.
  • Experience building and retaining high-performing design teams.
  • Strong portfolio showcasing strategic thinking and hands-on design execution.

Skills

Required:User researchCross-functional leadershipAI-powered product designDesign systems & standards
Nice to have:Developer platforms / tooling

Benefits

  • Pay within range + Bonus + Benefits + Equity
  • Salary compensation influenced by factors including skill, experience, location, and other variables
  • Background check and possible reference check required for offers
  • Military fellows and part-time employees not eligible for benefits
  • Equal opportunity employer with accommodation i.e., disability support upon request
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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