← All roles

Technical Writer (R5662)

Shield AI· V-BAT Engineering /
Apply on company site
Dallas, Texas$85k - $120kFull Time EmployeePosted 3w ago

About the role

Technical Writer to support development, release, and lifecycle management of aircraft system service bulletins for the V-BAT program. Hands-on technical publications role translating complex changes into clear, actionable communications for operators and maintainers.

Responsibilities

  • Partner closely with mechanical, electrical, software, systems, quality, and fleet support engineers to develop and maintain accurate, actionable service bulletins to communicate required inspections, corrective actions, modifications, operational limitations, maintenance actions, parts replacements, or configuration changes affecting aircraft safety, airworthiness, reliability, or maintainability.
  • Develop step-by-step maintenance and inspection procedures that are technically accurate, safe, complete, and usable in operational environments.
  • Observe and document maintenance, assembly, inspection, troubleshooting, ground-test, and flight-test activities to ensure procedures reflect actual work execution.
  • Develop or coordinate supporting technical visuals, including annotated photographs, exploded views, system diagrams, task flows, wiring or schematic excerpts, illustrations, and other graphics required for safe operation and maintenance.
  • Assess the documentation impact of engineering changes, software releases, flight-test findings, and operational feedback; coordinate reviews and issue timely configuration-controlled updates.
  • Determine and clearly document bulletin applicability, prerequisites, compliance requirements, labor estimates, required tools, consumables, replacement parts, and return-to-service requirements.
  • Write and maintain warnings, cautions, notes, limitations, and hazard statements that communicate risks associated with maintenance, aircraft configuration changes, energized systems, rotating components, fuel, batteries, and other applicable hazards.
  • Manage multiple service bulletin efforts across issue identification, engineering investigation, drafting, technical review, validation, release, revision, and field communication in a fast-paced environment.
  • Facilitate cross-functional reviews with engineering, quality, manufacturing, supply chain, flight operations, maintenance, training, and customer-support stakeholders.
  • Research and interpret engineering artifacts, including drawings, bills of material, engineering change orders, software release notes, wiring diagrams, maintenance procedures, inspection criteria, test reports, and configuration records.
  • Work with engineering, quality, flight test, manufacturing, and operations teams to identify missing, incomplete, conflicting, unsafe, or ambiguous technical content and drive resolution before release.
  • Maintain service bulletin templates, style guides, numbering conventions, revision histories, distribution records, and document-control processes.
  • Support rapid publication and revision of service bulletins in response to flight-test findings, field issues, reliability trends, supplier notifications, production escapes, and operational feedback.
  • Review field feedback and maintenance data to identify opportunities to improve bulletin clarity, reduce maintenance burden, and prevent recurring discrepancies.
  • Ensure published bulletins align with applicable technical publications, maintenance manuals, illustrated parts catalogs, operator manuals, and approved engineering configurations.
  • Maintain organized source material, technical references, revision histories, review comments, and approval records in accordance with company processes.
  • Maintain traceability between published technical content and the applicable hardware configuration, software version, engineering change, product effectivity, and release approval.
  • Fulfill additional responsibilities as required in support of V-BAT program objectives.

Qualifications

  • Bachelor’s degree in a technical discipline, or equivalent relevant experience.
  • 3+ years of or relevant experience in maintenance documentation, service engineering, or technical writing in aerospace, defense, aviation, unmanned aircraft systems, or other complex electromechanical systems.
  • Demonstrated ability to create, revise, or technically validate maintenance procedures, troubleshooting instructions, operator procedures, service bulletins, work instructions, test procedures, or other post-delivery documentation.
  • Experience developing maintenance instructions for aircraft systems, unmanned aircraft systems, avionics, propulsion systems, electrical systems, mechanical assemblies, or complex hardware/software products.
  • Practical working knowledge of aircraft or UAS systems, including the ability to understand and document mechanical, electrical, avionics, propulsion, payload, ground-support, and/or mission-system interfaces.
  • Ability to interpret engineering drawings, BOMs, CAD outputs, schematics, system architectures, requirements, interface control documents, test data, and engineering changes.
  • Proven ability to work directly with engineers, quality personnel, maintainers, flight-test teams, and other subject matter experts to obtain, validate, and document technical information.
  • Demonstrated ability to produce clear, sequential, user-focused procedures for inspection, removal, installation, modification, troubleshooting, functional testing, and return-to-service activities.
  • Exceptional writing, editing, and organizational skills, with a consistent focus on technical accuracy, clarity, completeness, and usability.
  • Ability to identify ambiguous, incomplete, conflicting, or potentially unsafe technical information and drive resolution with the responsible stakeholders.
  • Experience working in a configuration-managed product environment with controlled document revisions, technical reviews, and formal approvals.
  • Self-sufficient and proactive work style, with the ability to manage multiple high-priority publication efforts under compressed timelines.
  • Ability to manage multiple priorities and deliver accurate work in a fast-paced development environment.

Skills

Required:Technical writing and documentationCross-functional collaboration

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
  • Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits.
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

AerospaceAutonomyDefenseliquid-ai-recruiting-targetsetter-30setter-30-2026-q1
Company profileWebsite

More open roles at Shield AI