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US-Manager

Apple· Apple Retail
Apply on company site
Hybrid (Stanford, Palo Alto, California, United States)$44.35/hr - $73.93/hrfull-timePosted 3w ago

About the role

Manager at an Apple Store leading, coaching, and developing a team to deliver exceptional customer experiences and achieving store performance goals while upholding Apple’s values and policies.

Responsibilities

  • Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
  • Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
  • Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and ensuring that business priorities are met and exceptional customer service is delivered.
  • Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
  • Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
  • Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Qualifications

  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Be proficient in written and spoken English (sign language supported).
  • Have experience leading others in retail, sales, or a related field.

Skills

Required:People leadershipRecruiting and developmentCustomer service

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • education-related tuition reimbursement
  • discretionary bonuses or commission payments and relocation opportunities
  • Apple shareholder participation through discretionary employee stock programs (RSUs, Employee Stock Purchase Plan)
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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