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Retail Facilities Manager

Apple· Corporate Functions
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Full-timePosted 3w ago

About the role

Experienced facilities professional responsible for overseeing facilities maintenance management for Apple retail stores across the Chicago region, balancing store support with vendor management, project oversight, and budget ownership to keep stores operating at a high standard.

Responsibilities

  • Store Operations & Service Delivery — Proactively engage with store teams to understand and address their needs; conduct structured on-site reviews at each assigned location a minimum of twice per month, identifying and documenting facilities experience issues in coordination with store, market, and Global Retail Support leadership.
  • Vendor & Contractor Management — Collaborate with vendors and suppliers to ensure contracted maintenance services meet store needs; lead facilities staff and contractors in delivering timely, cost-effective operations services; coordinate emergency response; manage vendors through work order systems, regular check-ins, and performance evaluation.
  • Project & Program Oversight — Drive functional and operational excellence across projects and programs by providing actionable feedback to cross-functional partners (Real Estate, Design, Innovation, Standards, Merchandising, Direct Sourcing, Security, IS&T); oversee commissioning agents and contractors supporting store acceptance and turnover.
  • Budget & Financial Management — Own OpEx and CapEx budget creation and management through Service Channel and other tools, including geo-level forecasting; engage general contractors, consultants, vendors, and maintenance service providers in competitive bidding and contract negotiations (SOWs, CPSAs, project-specific contracts).
  • Building & Systems Expertise — Apply expertise in building upkeep and systems (electrical, mechanical, plumbing, landscaping) and quality improvement projects to maintain and enhance Apple's retail environments.
  • Cross-Functional Collaboration — Partner consistently with Development and RDDM design teams to maintain a continuous feedback loop that improves building functionality and informs material selection.

Qualifications

  • 7+ years of experience in construction or facilities management, with a demonstrated focus on maintaining and delivering exceptional retail stores, workplaces, and/or critical environments.
  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or Construction Management, or an equivalent combination of formal education and experience.
  • Must be centrally located near a major hub of assigned retail stores, with the ability to conduct on-site visits a minimum of twice per month.

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses (tuition)
  • discretionary bonuses or commission payments and relocation eligibility
  • Apple shareholder opportunities through stock programs
  • Employee Stock Purchase Plan
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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