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US-Expert

Apple· Apple Retail
Apply on company site
Short Pump Town Center, Richmond, Virginia, United States$24.92/hr - $33.36/hrfull-timePosted 3w ago

About the role

Expert in Apple Retail with deep knowledge of Apple products and services, focused on delivering top-performing sales and exceptional customer experience, mentoring peers, and contributing to an inclusive environment.

Responsibilities

  • Demonstrate and sustain top-performing sales and service to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
  • Stay knowledgeable about Apple products, services, purchase options and Product Zone sales processes.
  • Support peers by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
  • Maintain accuracy and follow guidance.
  • Perform other tasks as needed including providing customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting differences and learning continuously.

Qualifications

  • Experience in retail or sales, or related work experience.

Skills

Required:Product knowledgeCustomer needs assessmentCommunication and presentation
Nice to have:Team mentorship

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Educational expense reimbursement (tuition)
  • Discretionary bonuses or commission payments (potential)
  • Relocation (potential)
  • Apple Employee Stock Purchase Plan participation
  • Discretionary stock awards (RSUs) and stock purchase discounts (eligibility applies)
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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