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Community Specialist, Channel Retail

Apple· Sales and Business Development
Apply on company site
Fullerton, CA$24k - $30.6kFull-timePosted 3w ago

About the role

Community Specialist responsible for training, demonstrations, and relationship-building across partner resellers within multiple stores. Acts as a brand ambassador to influence merchandising, customer experience, and awareness of Apple products and services.

Responsibilities

  • Represent Apple within multiple partner stores and help customers develop relationships with our brand.
  • Sell directly to customers, work closely with partners, and create new owners of our products.
  • Drive influence even when not in the store.
  • Provide an amazing customer experience by showcasing our products, accessories, and services.
  • Proactively seek opportunities to expand awareness for new and existing customers.
  • Stay up to date on initiatives impacting the customer journey.
  • Ensure Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.
  • Align with leader on weekly partner visits.
  • Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely resolution.
  • Educate partners and customers through in-store trainings, demos, and sharing latest sales promotions.
  • Encourage adoption of the Apple platform.
  • Distill key themes and insights from store visits and share feedback with other Apple teams.

Qualifications

  • Typically requires a minimum of 1-2 years of related experience
  • Passion for helping customers and partners understand how Apple technology can enrich lives
  • Curiosity for continuous learning and eagerness to share knowledge
  • Outstanding customer focus
  • Excellent communication skills
  • Ability to educate, inspire, and influence others
  • Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale
  • High level of integrity, trust, and accountability
  • Strong self motivation and ability to work independently in a fast-paced, constantly changing environment
  • Effective time management including multitasking, organizing, and prioritizing tasks
  • Ambition for driving sales results and recommending Apple solutions (desirable)
  • Background in direct sales or solution-based selling (a plus)

Skills

Required:Customer relationship managementSales and product demonstrationsMerchandising

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • potential discretionary bonuses or commission payments
  • relocation assistance option
  • participation in Apple shareholder programs (stock)
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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