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Critical Facilities Operations Manager, Data Center Operations

Apple· Corporate Functions
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Prineville, ORFull-timePosted 3w ago

About the role

Data Center Operations Manager in Apple's IS&T Infrastructure Services, leading facilities workforce in a high-demand critical data center environment, driving continuous improvement, risk mitigation, and operational excellence across Apple’s data center portfolio.

Responsibilities

  • Collaborate with managers across the Apple Data Center portfolio, including but not limited to Design and Development, Engineering, Capacity Planning, Procurement, Finance, Construction, and local on-site leadership
  • Provide direct-report and indirect functional leader oversight that supports Construction, Capital, Operational, and Enhancement Projects. Ensure timelines are met, and scheduling is de-conflicted and prioritized alongside operational and repair activities
  • Continuously review and provide constructive input on current processes and policies, initiating change as operational standards evolve, ensuring operational excellence remains at the forefront of personnel safety
  • Manage Vendor and Contractor relations during Quarterly and Annual Business reviews, ensuring SOW’s and MSAs meet minimum expectations and compliance standards per the service contract
  • Establish, review, and Drive Operational and Capital Expenses and Procurement meetings to ensure financial obligations, schedules, support, and budgets are managed accordingly and remain on track
  • Translate organizational initiatives (SLAs and SLOs) into actionable expectations, guiding Chief Engineers, Supervisors, and SMEs to implement and track key site performance metrics, including but not limited to: Facilities Condition Index, NFPA 70B and 70E, CMMS Planning, Scheduling, and Completion, Break Fix and MTTR, Compliance and Safety

Qualifications

  • Bachelor's degree or equivalent work experience in a data center or similar mission-critical environment
  • 10+ years of related experience with a proven record of progressively growing responsibilities in data center and systems management or similar mission-critical environments, with a strong background in standard methodologies in areas such as safety and compliance, infrastructure monitoring, change management, or business continuity/disaster recovery
  • Experience managing hyper-scale data centers or other mission-critical environments with facilities infrastructure of size and complexity commensurate with Apple’s data centers at a strategic level
  • Experience managing or contributing to operational and capital budgets alongside experience in vendor management, procurement, or contract administration
  • Demonstrated experience managing end-to-end critical infrastructure projects from initial scoping and budgeting through execution and commissioning
  • Ability to ensure 24/7 site integrity and system reliability by enforcing standard processes, maintenance and safety practices, and disaster recovery for a 24×7 critical data center support model. This includes on-call support and emergency response, coordinating with other critical facilities professionals to perform corrective repairs, and executing incident reporting and root cause analysis
  • Working knowledge of NFPA 70B and NFPA 70E requirements, with the ability to apply these standards to data center critical infrastructure and safety programs
  • Cross-functional collaboration with all departments within the critical data center ecosystem — including EHS, Site Services, Logistics, Engineering, Construction, Procurement, and Finance — to achieve operational excellence and support overall business objectives
  • Experience implementing operational best practices to increase efficiencies, reduce operational expenditures, and promote a safety-first culture for both internal and external employees
  • Ability to work well under stress and handle difficult situations
  • Strong collaboration, organizational skills, and professional demeanor

Skills

Required:Leadership and people managementProject managementBudgeting and procurementNFPA 70B/70E knowledgeFacilities management

Benefits

  • Equal opportunity employer and commitment to inclusion and diversity
  • Accessibility and reasonable accommodations information provided in company materials
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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