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WW Sales Business Process Reengineering (Business & Education) Manager

Apple· Sales and Business Development
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Cupertino, CA$186.2k - $280.3kFull-timePosted 3w ago

About the role

Senior Manager leading Product Management within Apple’s Worldwide Sales BPR group to optimize and centralize global sales processes for Business & Enterprise, partner with senior leadership, lead a team of BPR professionals, and drive cross-functional, data-driven transformations across sales channels.

Responsibilities

  • Define and champion the BPR roadmap for Worldwide Sales, aligning with overall business objectives and strategic priorities.
  • Identify and prioritize key capabilities and process improvement opportunities across the partner management lifecycle as part of the overall sales lifecycle, to bring standardization and efficiency, and ensure visibility and insights for senior leadership.
  • Develop and articulate a clear vision for process excellence within WW Sales.
  • Lead, mentor, and develop a high-performing team of BPR analysts, project managers, and/or Salesforce solution architects, fostering a culture of innovation, collaboration, and continuous improvement.
  • Provide guidance, coaching, and performance feedback to ensure team members achieve their full potential and deliver exceptional results.
  • Manage resource allocation and project assignments to maximize team impact.
  • Unblock team members, resolve conflicts, and optimize team performance.
  • Manage competing priorities to develop a robust roadmap and project timeline.
  • Oversee the end-to-end lifecycle of multiple complex BPR programs and projects, ensuring timely delivery, adherence to scope, appropriate prioritization, and achievement of desired outcomes.
  • Apply an execution model that ensures end-to-end cross-functional alignment, planning, and collaboration for dependent capabilities in a highly complex environment.
  • Define and apply an operating model that serves our specific business needs and brings agility, quality, and speed to program execution, user adoption, and change management.
  • Manage program budgets, risks, and dependencies effectively.
  • Lead the analysis of current-state sales processes, identifying inefficiencies, bottlenecks, and areas for improvement.
  • Design future-state processes that use procedures, technology, and data-driven insights to enhance sales productivity and customer satisfaction.
  • Ensure thorough process documentation, including process flows, protocols, and standard operating procedures.
  • Build strong, collaborative relationships with senior leaders and cross-functional partners across WW Sales, Sales Operations, Finance, Legal, Sales Engineering, and AiDP.
  • Influence and gain consensus for proposed changes, effectively communicating the value proposition and impact of BPR initiatives.
  • Lead staff meetings, SteerCos, and regional updates, guiding the team on strategy, agenda setting, and managing risks and issues.
  • Ensure the right level of communication up and down the chain to drive desired outcomes and effective decision-making.
  • Create polished executive presentations and use data storytelling to communicate effectively and engage leadership.
  • Develop and implement comprehensive change management strategies to ensure successful adoption of new processes and systems.
  • Establish clear metrics and indicators to measure the success and impact of BPR initiatives.
  • Monitor performance post-implementation, analyze results, and drive continuous iteration and improvement.
  • Present findings and recommendations to executive leadership.

Qualifications

  • Approximately 10+ years of experience in Product Management, Channel Sales, Business Operations, Management Consulting, or a related field, with a strong focus on sales processes.
  • Strong knowledge of B2B Enterprise & Education sales processes.
  • 5+ years of proven experience leading and managing teams, including experience managing managers.
  • Deep expertise in sales methodologies, sales tools (e.g., CRM, Partner Portal and Reporting), and the end-to-end sales lifecycle in a global enterprise.
  • Demonstrated success leading large-scale, complex process transformation programs from conception to successful implementation.
  • Exceptional analytical, problem-solving, and critical thinking skills, with the ability to translate complex business challenges into actionable solutions.
  • Superior communication, presentation, and interpersonal skills, with the ability to influence and engage diverse audiences, including executive leadership.
  • Strong understanding of change management principles and experience driving organizational adoption.
  • Ability to thrive in a fast-paced, dynamic, and ambiguous environment, managing multiple priorities simultaneously.
  • Experience working in a global organization, understanding regional nuances and driving global standardization where appropriate.

Skills

Required:Strategic PlanningTeam LeadershipProgram & Project ManagementSales Process DesignChange ManagementSales Tools (CRM, Partner Portal)
Nice to have:Data Analysis & Visualization

Benefits

  • Base pay range of $186,200 to $280,300 (variable by skills/experience/location).
  • Discretionary employee stock programs including RSUs.
  • Employee Stock Purchase Plan.
  • Comprehensive medical and dental coverage, retirement benefits, discounts on products and free services, education reimbursement.
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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