Senior Program Manager Services, Finance Transformation
About the role
Senior Program Manager to drive Services Finance transformation initiatives, modernizing and optimizing systems, workflows, and controls across Apple Services (Ads, App Store, Maps, Music, TV, and WPC). Partners with Services Finance, IS&T, Services Engineering, and SME’s to organize engineering work into deliverable capabilities and develop a vision/roadmap for transforming Services Finance processes, systems, and workflows.
Responsibilities
- Own the program plan, timeline, and cross-functional coordination for transformation initiatives, in close collaboration with Finance, Services, and IS&T leadership.
- Collaborate with Services Business teams, Finance, and IS&T to design next-generation financial systems that support ongoing business evolution.
- Develop a programmatic strategy for Apple’s financial system architecture to facilitate business expansion through robust financial accounting automation, internal controls, and strategic alignment.
- Evaluate, recommend, and oversee implementation of new enterprise technologies and systems using direct technical fluency to validate solutions in close partnership with IS&T.
Qualifications
- 7–10 years of progressive experience in program management, finance operations, systems analysis, or process transformation, with demonstrated success owning significant technical workstreams end-to-end.
- BS or BA in Business, Economics, or equivalent.
- Advanced knowledge of subscription finance ecosystems, including billing, revenue recognition, and financial reporting across various service business models
- Demonstrated ability to lead highly complex and technical cross-functional projects, influence stakeholders, and drive change across IS&T, PMO, and business units
- General knowledge of core GBS processes (Procure to Pay, Order to Cash, Record to Report)
- Hands-on experience with systems supporting subscription and services finance, including defining initial requirements and developing system designs.
- Proven ability to apply emerging technologies (Generative AI, RPA) to Services Finance problems such as revenue recognition anomaly detection, subscription billing reconciliation, and automated compliance monitoring, from concept through implementation.
- Working knowledge of regulatory compliance and internal-controls frameworks relevant to service subscriptions and finance operations.
- Demonstrated expertise in the architectural design and implementation of Financial Systems and ERP solutions.
- Experience distilling complex technical work and system architecture designs into clear, business-relevant presentations for senior management and executive audiences.
Skills
Benefits
- Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses including tuition.
- Discretionary bonuses or commission payments as well as relocation assistance.
- Apple stock programs (discretionary RSU awards, Employee Stock Purchase Plan)
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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